Location: New York, NY and Norwalk, CT

Work Environment: Hybrid

The Trading Product Specialist functions as a technical account manager for a book of FactSets EMS (Execution Management System), Portware. The Trading Product Specialist works closely with the product and engineering teams, as well as Implementation Team, and Support teams. They are responsible for retention of the client by developing bilateral collaboration and trust with the client and advocating internally for the clients goals and requests. The role requires business acumen, technical insight, and customer relationship skills at a high level.

They are tasked with managing and implementing a book of work focused on delivering new features of the EMS and projects driven by client need. Projects and efforts include product upgrades, workflow changes, new asset class and trading strategy implementations, broker and liquidity provider connectivity, new user training, updates to the front-end GUI, and creation of client facing reports.

Responsibilities: Participated in the pre-sale process to assess client needs before the start of implementation. Create a strategy and set objectives for each client account. Participate in the requirements gathering process at the onset of implementation projects as well as during the day-to-day process to ensure that the appropriate resources are allocated. Champion customers current and anticipated needs through effective partnerships. Act as a client advocate internally to create visibility of client needs. Focus activities on the clients business and priorities. Identify business opportunities that support Portware objectives. Work with Product Management, Support, and Development as well as Sales and Pre-Sales Engineering to ensure efficient and cost effective client implementations. Work with Support on resolution of any issues. Act as a role model to inspire higher standards, efforts, and results in others.

Required Skills: Minimum 5 years in financial markets front office environments with core knowledge of market structures across multiple asset classes and types. Experienced project manager with the ability to drive and deliver concurrent, significant, and priority conflicting projects to completion. Experience as a technical business analyst with deep understanding of translating business needs into functional requirements. Hands on experience with SQL, including but limited to ability to create complex SQL queries. Experience working directly with software engineers/developers as well as Technical Architects on business requirements. Experience with securities trading (FX or Fixed Income strongly preferred, other asset classes such as derivatives and equities a plus). Experience with the FIX protocol and its practical application. Thorough understanding of financial markets and related technologies. Demonstrated commitment to learning and gaining from both successes and failures. BA/BS (or equivalent) in Economics, Business, Computer Science or a related field. Experienced logical, systematic, conceptual, and practical thinker. Understand EMS system and its components both holistically and separately. OMS experience is a nice to have. Ability to understand domain changes and their applicability to the clients systems and operation. Competency to execute at varying levels of work from operational to strategic.

Highly Desired: Prior light coding experience (Java)

United States applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Whats In It For You:

• Flexible work accommodations. Choose to work remotely, in person, or in a hybrid set-up.

• The opportunity to join a growing firm with a proven track record of success for over 40 years, made up of thoughtful, innovative minds that value collaboration and welcome your new ideas to the table

• Mentorship a d growth opportunities from senior employees

• Career progression planning and a focus on career development, complete with dedicated time each month for conference attendance, online learning seminars, and networking

• A robust social community dedicated to volunteerism, intramural sports, and team-building events

• Business resource groups that align with ourDEandI strategy, designed to cultivate an inclusive environment for all

Learn more about our benefitshere.

The budgeted amount range for this position in the States of Connecticut and in New York City is $160,000- $210,000

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About FactSet

FactSet Research Systems Inc. is a global provider of integrated financial information, analytical applications and industry-leading services for investment and corporate communities. As a publicly traded company (NYSE: FDS | NASDAQ: FDS) part of SandP 500, our focus has always been to provide exceptional client service. From more than 37 offices in 20 countries, were all working together toward the goal of creating value for our clients. FactSet creates and delivers flexible, open data and software solutions for over 180,000 investment professionals around the globe. For over 40 years, the company has served financial professionals, which include portfolio managers, investment research professionals, investment bankers, risk and performance analysts, wealth advisors and corporate clients. FactSet gives our clients the edge to outperform with informed insights, workflow solutions across the portfolio lifecycle, and industry-leading services from dedicated specialists.

Values that define our culture

We are unified by the spirit of going above and beyond for our clients and each other. We look to foster a globally inclusive culture, enabling our people to be themselves at work and to join in, be heard, contribute, and grow. We continually seek to expand our workforce with diverse perspectives, backgrounds, and experiences. We recognize that our best ideas can come from anyone, anywhere, at any time and help us provide the best solutions for our clients around the globe. Our inclusive work environment maximizes our diversity values, engagement, productivity, and ultimately makes FactSet a fun place to work.

At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status. FactSet participates in E-Verify.

At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. FactSet participates in E-Verify

FactSet is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

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