Our client, a leading provider of revenue cycle management services, is seeking an IT Help Desk Support Analyst to join their team. As an IT Help Desk Support Analyst, you will be part of the IT department supporting internal users. The ideal candidate will have excellent problem-solving skills, strong communication abilities, and a collaborative mindset which will align successfully in the organization.

Job Title: IT Help Desk Support Analyst

Location: North Little Rock, AR 72113 (On-Site)

Pay Range: $16.00 - $18.00 per hour

What's the Job?

• Respond to user inquiries via phone, email, Microsoft Teams, or in person

• Provide technical support for Microsoft Office Suite (Outlook, Word, Excel), CRMs, and other internal applications

• Troubleshoot PCs, printers, software, network connectivity, and hardware issues

• Manage help desk tickets efficiently and track resolutions

• Assist with software installations, updates, and maintenance

What's Needed?

• Previous IT support or help desk experience preferred

• Strong knowledge of Microsoft Office Suite and basic troubleshooting techniques

• Ability to analyze, diagnose, and resolve technical issues efficiently

• Excellent verbal and written communication skills with a customer-service-oriented mindset

• Ability to work independently and collaboratively in a fast-paced environment

What's in it for me?

• Opportunity to work in a collaborative and growth-oriented environment

• Chance to make a meaningful impact in the healthcare industry

• Professional development and career growth opportunities

• Work with cutting-edge technology and innovative solutions

• Be part of a team dedicated to enhancing financial performance for healthcare organizations

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans

• Dental Plan

• Supplemental Life Insurance

• Short Term Disability Insurance

• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.