Our client, a trusted provider of revenue cycle management services, is seeking a Patient Services Representative to join their team. As a Patient Services Representative, you will be part of the patient care team supporting a compassionate and organized environment. The ideal candidate will have excellent communication skills, strong customer service abilities, and a detail-oriented mindset which will align successfully in the organization.

Job Title: Patient Services Representative

Location: North Little Rock, AR

Pay Range: $15.00 - $16.50 an hour

What's the Job?

• Provide outstanding customer service to patients via phone, email, and in-person interactions.

• Assist patients with questions about their bills, insurance coverage, payment options, and account balances.

• Coordinate with internal teams to resolve billing and insurance issues efficiently.

• Process payments and set up payment plans according to patient needs.

• Accurately document patient interactions and update account information in our system.

What's Needed?

• High school diploma or equivalent required; Associate’s degree in Healthcare Administration or related field is a plus.

• Minimum of 1-2 years of experience in a customer service role, preferably in a healthcare or medical billing environment.

• Knowledge of healthcare insurance, billing practices, and patient payment processes preferred.

• Excellent communication skills and ability to handle sensitive patient interactions with compassion and professionalism.

• Strong organizational skills and attention to detail.

What's in it for me?

• Opportunity to make a positive impact on patients' lives.

• Work in a supportive and dynamic team environment.

• Gain experience in healthcare billing and patient services.

• Develop strong communication and customer service skills.

• Engage in a role that values compassion and patient care.

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans

• Dental Plan

• Supplemental Life Insurance

• Short Term Disability Insurance

• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.