Workplace Experience Receptionist - Chicago, IL

Job ID

198865

Posted

19-Dec-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Customer Service, Sales Support

Location(s)

Chicago - Illinois - United States of America, Chicago Heights - Illinois - United States of America, East Chicago - Indiana - United States of America, North Chicago - Illinois - United States of America, West Chicago - Illinois - United States of America

About the Role:

As a CBRE Receptionist, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:

• Receive and direct incoming calls to appropriate personnel and voicemail.

• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.

• Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.

• Perform general clerical duties including distributing office faxes and packages and ordering office supplies.

• Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.

• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

• Impact through clearly defined duties, methods, and tasks are described in detail.

• Deliver own output by following defined procedures and processes under close supervision and guidance.

What You’ll Need:

• High School Diploma or GED with up to 2 years of job-related experience.

• Ability to follow basic work routines and standards in the application of work.

• Communication skills to exchange straightforward information.

• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

• Strong organizational skills with an inquisitive mindset.

• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

What You Will Need

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

• HS Diploma or GED required. Professional hospitality accreditations are preferred.

• A minimum of 1 year of receptionist, front desk, concierge, or other hospitality experience is preferred.

• Apply a high level of attention to detail as well as strong verbal and written skills.

• Passionate about service delivery and finds satisfaction with exceeding client expectations

• Open and flexible work schedules.

• Requires basic analytical skills with the ability to understand and carry out general instructions as well as solve problems in standard situations.

• Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize and offer help.

• Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Desire to learn new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications.

Ability to work requiring significant walking or through other means of mobility. This includes standing in position for extended periods, reaching, bending, stooping, pushing and/or pulling, and frequently lifting up to 40 lbs.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Workplace Experience Receptionist position is $47,000 annually and the maximum salary for the Workplace Experience Receptionist position is $52,700 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

Host

Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it.

Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host’s scalable product suite includes concierge-quality services provided by talented CBRE “hosts”; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.

The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.

Find out more (https://www.cbre.com/services/plan-lease-and-occupy/experience-services)

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)