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Brandmuscle Support Engineer / Senior Support Engineer in Noida & Bangalore, India

Brandmuscle is the largest provider of distributed marketing software and services in North America, offering a comprehensive local marketing automation platform backed by 24/7 on-demand support. Brandmuscle helps national and global brands capitalize on opportunities and local market conditions with brand-compliant, customized marketing across all media and formats. Headquartered in Chicago with offices in Cleveland, Austin, New Jersey, Kansas City and the development center in Bangalore, India and with a new office in Noida.

Brandmuscle employs more than 1000 talented professionals and serves more than 300 of the world’s leading brands. People who work for Brandmuscle are can-do self-starters who love to be challenged and deliver solutions that exceed our clients’ expectations. Brandmuscle offers a competitive salary, along with personal development opportunities and excellent benefits. Brandmuscle is an equal opportunity employer.

Designation: - Support Engineer II / Senior Support Engineer

Location: - Bangalore / Noida

Requirements:-

Senior Support Engineer:

  • Experience: 4+ years

  • Technical Skills:

  • BrandBuilder: C#, .Net, SQL development, SSIS, SSRS (Optional)

  • LocationBuilder: C#, .Net, SQL development, HTML, CSS, Javascript, PowerShell

  • Tools: GIT, JIRA

  • Knowledge on IIS (Hosting and troubleshooting websites in IIS) and Azure skills.

  • Good Analytical and Logical thinking skills

  • Efficient handling of critical tasks and decision-making skills

  • Innovation and Automation driven

  • Flexibility to work in US Shift

  • Notice Period: 45 days

    Support Engineer II:

  • Experience: 2+ years

  • Technical Skills:

  • BrandBuilder: C#, .Net, SQL development, SSIS & SSRS (Optional)

  • LocationBuilder: C#, .Net, SQL development, HTML, CSS, Javascript, PowerShell

  • Tools: GIT, JIRA

  • Good Analytical and Logical thinking skills

  • Efficient handling of critical tasks and decision-making skills

  • Innovation and Automation driven

  • Flexibility to work in US Shift

  • Notice Period: 30 days

  • Handle client custom projects and support existing applications

  • Client custom projects include

  • Configuration of new clients using C# based application

  • Data Feed setups

  • SSIS Package builds

  • C# Coop adapters and API builds

  • Report generation

  • Support includes

  • Configuration changes on client sites using C# based application

  • Backend data modifications

  • Analysis of SSIS packages

    • Analysis of C# code based web application
  • Integration impact analysis

  • Setup of data feed monitoring and automations

  • Common tasks includes

  • Content updates

  • HTML/CSS updates

  • Troubleshooting database and cache errors.

  • Advanced tasks includes

  • Creation of SSIS packages

  • Creation of PowerShell scripts

  • Writing C# scripts

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