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Uber 2025 Strategic Operations Manager - MBA Intern, US in New York, New York

About the Role

Uber is looking for students who are analytically minded and highly motivated to join our Uber for Business Team as an intern this Summer (12 weeks).

In this role, you will get to own and execute global projects and initiatives that will drive profitable incremental growth for Uber for Business. You will partner with your cross-functional counterparts to deliver elevated experiences to corporate customers and their employees.

About the Team

Uber for Business brings the power of Uber to organizations, their employees and customers. While we already serve 170k global organizations, including 70% of the Fortune 500, we are continuing to invest to win the business segment, with ambitious plans to grow our Gross Bookings.

Our core offerings include rides, meals and delivery solutions. Whether we're feeding employees working in a hybrid office environment or facilitating ground transportation when employees travel for business, there are numerous opportunities to help our clients support their employees, customers and overall business objectives with Uber for Business.

What you'll do:

  • Program management - Program manage the execution of strategic initiatives in partnership with cross-functional partners (Product, Sales, Marketing, Support, Sales operations, etc.)

  • Be a product subject matter expert - Become an expert on an Uber for Business product area, such business travel programs. Leverage that expertise to support sales and technical teams in their work

  • Analytics - Use your analytical skills to drive strategy and business insights

  • Build and maintain reporting to track progress across a variety of top line and operational metrics

  • Communicate findings and insights to diverse audiences including Uber for Business leadership and cross functional teams in Monthly Business Reviews or other forums

  • Product strategy and launch - Partner with Product and Product Ops to build the product roadmap and launch new products

  • Share insights on customer needs based on research and client feedback

  • Design and operationalize new corporate solutions, e.g., business-specific ride types

  • Support (or in some cases, lead) new product feature and/or geography launches

  • Sales strategy and enablement - Help set go-to-market strategy for your product area, and provide materials and tracking to support sales execution

  • Understand key use cases, identify target clients, develop global and regional sales playbooks, and track use case adoption

  • Partner with with marketing to improve or build out new sales collateral

  • Participate in client calls and negotiations for top clients and craft client proposals and incentive plans for large deals

Basic Qualifications

  • Currently enrolled in MBA program (graduating by May 2026)

  • Analytical thinker, with experience using data to drive business decisions

  • Experienced SQL user or similar query language

Preferred Qualifications

  • Strong business acumen, with experience evaluating a line of business and understanding how to drive growth

  • 4+ years of experience in project/program management, operations, analytics or related field

  • Excellent presentation and communication skills, with experience managing meetings and presentations with senior leaders

  • Strong organization and project management skills, including ability to prioritize and lead multiple projects and processes simultaneously

  • Skilled in synthesizing information quickly to distill key takeaways, and to weave insights into a compelling story that clarifies and inspires

  • Experience building deep relationships with cross-functional stakeholders, anticipating their concerns and successfully advocating for your priorities

  • Comfort addressing ambiguity, for example, shifting priorities or unfamiliar problems

  • An ability to identify new sales use cases, playbook findings, and share out with regional teams to gain adoption and accelerate growth

  • B2B Experience is an asset, but not required

For New York, NY-based roles: The base hourly rate amount for this role is USD$54.00 per hour. You will also be eligible for various benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form- https://docs.google.com/forms/d/e/1FAIpQLSdb_Y9Bv8-lWDMbpidF2GKXsxzNh11wUUVS7fM1znOfEJsVeA/viewform

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