Job Summary:

The Role:

To support the production manager by providing agreed hospitality and superior customer service to visiting artists / performers / clients and crews.

Confidentiality is very important

Essential Functions:

Anticipate and respond to guest needs

Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude

Organize and prioritize service per appropriate service sequence

Take menu, beverage and bar orders from artists and communicate orders to kitchen and/o rbar through micros terminal

Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met

Deliver food and beverages to artist

Perform opening/running/closing duties according to HOB policy

Maintain line of sight/atmosphere control by circulating through work area throughout shift

Have the ability to memorize menus and daily specials

Remove dirty plates, glasses, etc., from green rooms once artist has finished

Clean spills on tables or around work area

Maintain HOB safety and sanitation standards

Have knowledge of all music, promotional or special events in the house

Provide production coordinator with proper documents to enable catering costs to be calculated and flashed accurately.

Communicate any last minute menu changes or dietary restrictions to the kitchen staff for execution.

Ensure dressing rooms are set up with agreed rider and in-house items upon bands arrival.

Ensure all traces of previous occupants are removed and room is clean.

Job Requirements:

Required:

2-5 years high volume experience in restaurant operations

Skill in guest relations

Wine & Liquor knowledge

High School Diploma

Transportation in order to retrieve anything the artist may require that we do not carry on site.

Preferred:

Point of Sales knowledge, preferably MICROS

Responsible Alcohol Awareness Training Certification or Equivalent

Physical Demands/Working Environment:

Working environment is fast-paced

Position requires extended periods of prolonged standing and working on your feet

Must be able to lift or move up to 25 lbs using proper lifting techniques

If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html (http://www.livenation.com/careers/index.htmlt) to join the Live Nation Entertainment

team today!