• Some knowledge of modern office practices and of forms and machines used in the preparation of office records.
• Some knowledge of North Carolina Machinery Act and County tax policies concerning listing, assessment, billing and collecting.
• Ability to prepare records and reports concerning the collection of delinquent and current taxes.
• Ability to compute figures rapidly and accurately.
• Ability to exercise tact and courtesy with the general public in explaining tax laws and policies.
• Ability to establish and maintain effective working relationships as necessitated by work assignments.

Primary Purpose

Performs a variety of standardized clerical and public contact work in the County Tax Collection Division.

Essential Functions

• Collects taxes over the counter and by mail; prepares receipts; records payments received.
• Maintains files by townships of taxes owed; determines persons with overdue taxes; mails notices of delinquent taxes; computes penalty and interest to be added.
• Compiles lists: computes taxes and mails notices to persons wishing to prepay taxes.
• Compiles garnishment list and list of property to be sold at public auction to pay delinquent taxes.
• Assists attorneys, mortgage holders and others in determining back or current taxes dues.
• Receives and reconciles electronic transmission of lockbox payments.
• Utilizes Accurint, NC Department of Motor Vehicles, and NC Employment Security Commission database to research taxpayers places of employment.
• Receives and processes mail.
• Issues beer and wine licenses.

Minimum Education and Experience

• Graduation from high school and two years of experience in clerical work, preferably involving public contact; or an equivalent combination of experience and training.

Knowledge, Skills, and Abilities:

Additional Information

• Performs related work as required.
• Working outside of regularly scheduled hours may be required during peak season (late December through mid-January).
• May be required to serve during times of disaster.