JOB REQUIREMENTS: Resident Services Coordinator I Assisi Homes of Neenah/Mercy Housing Description Mercy Housing is redefining affordable, low-income housing. We\'re a national nonprofit organization that is working to build a more humane world where communities are healthy and all people can develop their full potential. Job Summary: The Resident Services Coordinator I will identify human and community service needs for Assisi Homes of Neenah for 38 units of adult residents 62 years of age and older, and develop strategies to link residents with needed services. Actively participate with other staff working toward resident stability. This is a 37 hour work week that is paid 40 hours. Employeeds are released at 2 pm on Fridays and paid the additional 3 hours until 5 pm. This is an onsite position offering full benefits. Pay: \$22.00-23.00/hour Depending On Experience with Excellent Benefits and Paid Time Off Benefits Generous Paid Time Off (earned PTO that starts accruing on Day, holidays and early close the day before holidays, paid volunteer time, winter office closure from Christmas Eve to the day after New Years). Health, Dental, Vision, and Pet Insurance. Early close Fridays: work to 2pm; paid through 5pm each Friday. 403b + match, Employee Assistance Program, and much more. Duties Collect required data for designated program components and record data in the Mercy Housing database, maintain all reporting requirements set by funding and/or government agencies. Evaluate outcomes of programs and services delivered on a regular basis as required. Develop a comprehensive understanding of residents (conduct needs assessments, community meetings, etc.) in order to guide them towards appropriate services and resources. Develop and maintain a comprehensive list of resources (employment, education, social service agencies etc.) available in the community for residents\' benefit. Establish and maintain partnerships with relevant organizations and individuals, with an emphasis on providing on-site services to residents and the community. Participate in the annual property and/or grant budget process and maintain accurate recording and tracking or related expenditures Collect information and document incidents that could potentially need follow-up by property staff and/or residents involved. Minimum Qualifications High School Diploma or equivalent. One (1) year of experience in community development, social services, or related field. Preferred Qualifications Bachelor\'s Degree in a related field. Experience conducting community assessments, applying the principles of conflict management, and organizing community groups, events, or programs. Knowledge and Skills Work collaboratively with others in a team environment, respecting and valuing the perspectives and contributions of others. Demonstrate a high level of verbal, writing, and listening skills. Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook). Maintain confidentiality and to obtain appropriate release of information as necessary. Able to work with people with mental health, disability, legal, and financial issues. Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Team Player: Works well as a member of a group Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies. Develop and distribute newsletters, brochures, or other printed materials to share information with patients or medical staff. Explain policies, procedures, or services to residents. ***** OTHER EXPERIENCE AND QUALIFICATIONS: Minimum Qualifications High School Diploma or equivalent. One (1) year of experience in community development, social services, or related field. Preferred Qualifications Bachelor\'s Degree in a related field. Experience conducting community assessments, applying the principles of conflict management, and organizing community groups, events, or programs. Knowledge and Skills ***** APPLICATION INSTRUCTIONS: E-Mail a Rsum: dbrown@mercyhousing.org