Description

NA Ops Sustainability Strategy & Execution (SSE) is looking for a Senior Program Manager to set the foundation for a standardized employee charging approach and strategy across all NA Operations sites. In this role, the Senior Program Manager, Employee Charging will develop a short- and long-term strategy for employee charging deployment across facilities, determine employee charging hardware specifications with key stakeholder teams, and work cross-functionally across NA support and operations teams to ensure alignment in approach, providing regular report outs to senior leadership. The individual will create project plans, develop processes, coordinate across organizations, drive execution, and communicate to senior management on status, risks, and process/product changes.

The Senior Program Manager, Employee Charging will need an individual with exceptional abilities to work through ambiguity, experience delivering results while balancing customer needs, data analysis, project and stakeholder management, and internal/external communications.

Key job responsibilities

• Manage full lifecycle complex cross-functional programs with impact across multiple organizations

• Work closely with partner teams and global stakeholders in and outside of the organization to deliver, source, allocate, and coordinate resources

• Develop decision making models or decision trees with data-driven rationale

• Analyze data and drive improvements that are quantified with metrics

• Work autonomously in an ambiguous environment

• Seek to understand business problems, scaling factors and reasons behind leadership decisions

• Identify and mitigate risks

• Work with program managers, business leaders, and executive team to communicate impact critical business initiatives

• Develop, implement, and govern Key Performance Indicators (KPI) reporting, providing visibility to the milestones, and performance

• Set-up mechanisms to scale sustainability solutions and pilots at NA Operations facilities

• Establish a structure to scale charging across the network

• Deep dive technologies available and determine a go-forward strategy for those technologies

Basic Qualifications

• Bachelor's degree

• 5+ years of program or project management experience

• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

• Experience using data and metrics to determine and drive improvements

• Experience working cross functionally with tech and non-tech teams

• Experience working in a matrixed organization

• Experience in transportation, transportation planning, employee commute, and/or EV charging

Preferred Qualifications

• 2+ years of driving process improvements experience

• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.