Description

Amazon is the most customer-centric company on earth. We need exceptionally talented, customer-centric, bright, and driven people. We are looking for an organized self-starter to join the Transportation Risk and Compliance (TRC) team at Amazon.

The US Amazon Freight Partner (AFP) Program has built world-class Middle Mile operations, which rely on an exceptional pool of carriers who work relentlessly to meet our customers’ expectations. TRC is looking for a high-judgment individual to join us as a Sr. Audit & Monitoring (A&M) Manager for Middle Mile AFP US, to manage a team of highly-competent A&M managers, whose main responsibility is to audit Middle Mile AFPs’ compliance against contractual and legal requirements, while defining the Americas-wide A&M strategy, influencing at a global level, and driving a culture of compliance both internally and externally.

We are looking for an individual with proven people management experience, who cares about growing and supporting a team of highly-skilled individuals. The successfully candidate will also have strong risk management experience, preferably in transport, and be able to apply their expertise to (1) define customized audit strategies across different high-risk topics (e.g., wages and benefits), (2) manage high-complexity escalations, both internal and external, (3) build strong mechanisms to identify compliance safety, regulatory, operational, and reputational risks, adaptable to the changing risk environment, (4) work cross-functionally with key support functions (e.g., Legal, AFP Operations, etc.) to propose harmonized and innovative risk-mitigation solutions to AFP and TRC leaders, and (5) deliver compelling narratives that leverage data so that leaders and partners can take risk-based, informed decisions. The candidate will require exceptional attention to details and strong data-driven mindset and capabilities, but also excellent soft skills to earn the trust of their team members, stakeholders, and partners, whether within or outside of Amazon. Finally, the successful candidate will display excellent team spirit and autonomy, with the highest level of integrity.

If you wish to innovate on behalf of customers, are passionate about driving compliance and reducing risks, and desire to make history, come join our team!

Key job responsibilities

• Lead a team of A&M managers, supporting their career growth, work prioritization and planning, goal setting and day-to-day activities

• Define the audit and monitoring strategy, customized to meet the AFP US Program’s evolving needs

• Manage and/or coordinate high-complexity escalations, from both internal and external sources, and share findings with senior leadership, both in and out of the organization

• Build risk identification mechanisms

• Work across organizations to identify cross-functional risk mitigation opportunities

• Provide highest-standards risk and business-review reports to senior management and business partners

• Meet individual and team goals with the highest standards and diligence

• Participate in special assignments as necessary

Basic Qualifications

• 5+ years of risk management, regulatory compliance, or related experience

• 3+ years of people management experience

• Experience in auditing

Preferred Qualifications

• Excellent English communication skills, both written and verbal

• Exceptional attention to detail with a problem-solving mindset

• Ability to work under pressure, handle stress and deliver high-standard results quickly

• Ability to work with teams – both remotely and in-person – with the highest levels of team spirit and integrity

• Working knowledge of US transportation and contractual laws and regulations

• Escalation management experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.