Job Title:

Sales Representative, Customer Acquisition

Job Description

The Sales Representatives in Customer acquisition are responsible for communicating the benefits and advantages of our client's products and services through value-based customer engagements. Responsibilities will largely be in closing deals with potential clients, but may include lead development and upselling. Military veterans are encouraged to apply!

A NEW CAREER POWERED BY YOU

Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “ World’s Best Workplaces ,” “ Happiest Employees ,” and “ Best Companies for Career Growth ” awards every year? Then the B2B department at Concentrix is just the right place for you!

As a Sales Representative, you’ll join an organically diverse team from 70+ countries where ALL members contribute and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we’re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great opportunity to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As a Sales Representative in Customer Acquisition you will:

• Monitor a sales queue to achieve a revenue-based quota by effectively selling and upselling clients’ products/services.

• Manage a high volume of customer engagements via chat , phone, and email with a focus on meeting customer needs.

• Provide accurate weekly, monthly, and quarterly sales forecasts.

• Maintain a mastery of product knowledge and technical understanding of services to assess customer requirements.

• Assist customers in resolving concerns/roadblocks that may prohibit product satisfaction or usage.

• Maintain customers and prospects within our Customer Relationship Management system (CRM) to ensure all relevant data is captured and kept up to date.

• Find opportunities to upsell our client's product and always deliver expert customer experiences.

YOUR QUALIFICATIONS

Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications include:

• Ability to commute to and work in our Nashville, TN office daily.

• 1+ years of experience working in a closing sales role, preferably in the corporate office setting.

• Prior success in achieving personal and team sales quota/goals.

• Experience in high-volume calling and learning new technologies.

• Having a coachable and adaptable attitude, with excellent knowledge of MS Office programs.

• Experience working with Salesforce.com or similar CRM.

WHAT’S IN IT FOR YOU

At our company, we truly believe in the power of our team, and we are dedicated to championing our people. This is why we make it a priority to significantly invest in our game-changers, infrastructure, and capabilities, ensuring both your success and that of our customers. Here’s how we’ll support your career development and personal growth in this role:

• Comprehensive Benefits: Secure your future with a 401K plan featuring company matching. Enjoy paid time off, holidays, along with comprehensive medical, dental, and vision insurance. Additionally, access to a robust Employee Assistance Program (EAP) is at your fingertips.

• Empower Your Growth: Enjoy paid training opportunities and performance-based incentives that recognize and reward your hard work.

• Rewarding Referrals: Take advantage of lucrative employee referral bonuses, turning your network into a rewarding asset.

• Connect & Grow: Engage in diverse company networking groups such as Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, OneEarth Champions, and more. Meet peers who share your interests and experiences.

• Wellness & Wellbeing: Benefit from health and wellness programs crafted with trained partners to help maintain and promote a vibrant and healthy lifestyle.

• Innovative Work Environment: Thrive in a modern, state-of-the-art office equipped with cutting-edge technologies, surrounded by a dynamic, supportive team.

• Diversity & Inclusion: Participate in programs and events dedicated to diversity, equity, inclusion, and global citizenship. Engage in our efforts toward sustainability and community support initiatives.

• Extra Perks & Benefits: Beyond the essentials, enjoy a selection of additional perks designed to enhance your work-life experience.

REIMAGINE THE BEST VERSION OF YOU!

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their “employer of choice.”

Location:

USA Nashville - 621 Mainstream Drive

Language Requirements:

English (Required)

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)

•Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)

To request a reasonable accommodation please click here (https://jobs.concentrix.com/global/en/reasonable-accomodation) .

If you wish to review the Affirmative Action Plan, please click here (https://jobs.concentrix.com/global/en/affirmative-action) .