To perform a variety of relatively sophisticated engineering functions as related to the installation, service, and maintenance of the company products to meet the customer's requirements and environment.

In this Role, Your Responsibilities Will Be:

1. Analyze and solve engineering problems associated with the installation, start-up, and operation of relatively digital, analog, and hybrid control systems, sub-systems, and/or specific control equipment at customer locations.

2. Assist, as part of an engineering team, in carrying out engineering assignments involving technology outside of normal area of expertise.

3. Direct efforts of customer personal engaged in: installation of control system, subsystems, equipment or their routine modification/repair.

4. Provide direct engineering advisory assistance the customer, and liaison within the company, on issues dealing with the equipment or related matters.

5. Perform related functions such as: site instruction of customer personnel; writing and modifying maintenance procedures; quality control tests and/or product evaluation; provide complete and timely reports on all activities with emphasis on defining problems encountered, services rendered, and customer reaction to supplied product and services.

6. Receive and investigate customer complaints. Resolve and/or recommend solutions to these complaints.

7. Log customer's phone calls in database and track for the call closing.

8. Develop and maintain good customer relations.

9. Complete other job supervisor/manager assigned.

Who You Are:

You promote high visibility of shared contributions to goals. You quickly and significantly take action in constantly evolving, unexpected situations. You actively seek input from pertinent sources to make timely and well-informed decisions. You handle the risk that comes with moving forward when the outcome is not certain. Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets . We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

For This Role, You Will Need:

1. Possess a Bachelor's degree in Automation, Electrical, Computer Science related specialty.

2. High degree of initiative and good communication skills.

3. Capable and willing to work independently and balance multiple tasks with minimum supervision.

4. Willing to travel, even at short notice for emergency services.

5.Possess minimum three (3) years’ experience in process control industry, especially in Power Generation, Water/Waste Water treatment.

6.Experience in Ovation DCS or Master's degree would be an advantage.

7.Fluent in English

8.Occupational Health and Safety Acumen

Preferred Qualifications that Set You Apart:

• Position has a high degree of dynamic short-term demands as well as longer term objectives to meet.

• Strong interpersonal and communication skills, especially influencing and presentation skills.

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Learn more about ourCulture & Values.

Requisition ID : 25014731

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.