Summary The Work Study Coordinator (WSC) for the Regional Processing Office (RPO) makes eligibility determinations and processes Work-Study claims for all education benefit programs and Chapter 31 Vocational Rehabilitation for a multi-state jurisdiction. He/she ensures the efficiency of the Work-Study program and may serve as team leader of the Work-Study Unit. Responsibilities Provides information on application procedures and eligibility criteria to prospective Work-Study applicants. Approves the Work-Study employment sites and Position Descriptions. Reviews Work-Study applications and contracts for approval or denial. Prepares and issues Work-Study contracts and extension agreements based on enrollment periods and eligibility. Assists in cultivating Work-Study opportunities within VBA, VH.A., the National Cemetery System and appropriate non-VA organizations. Acts as a liaison for the RPO with school officials and worksite supervisors. Reviews, verifies, and re-computes time records submitted for appropriate payment. Initiates development and maintains control of Work-Study claims. Processes and/or authorizes payments for Work-Study hours. Approves or disapproves continuation of Work-Study contracts in the event of reductions to less than ¾ time training. Maintains the record systems for the Work-Study program. Conducts interviews in person and by telephone. Reviews agreement adjustments, including terminations, to determine compliance with the original contract. Coordinates adjustments in payments to include creation of overpayments where appropriate. Makes payment adjustments in the event a contract is not fulfilled. Assures that Work-Study students assigned at non-VA organizations have the proper supervision. Obtains, assembles, and calculates workload information. Analyzes information for accuracy. Maintains workload and activity records for DOOR and other required reports. Responds to telephone inquiries from work-site supervisors and work-study students. Work Schedule: Monday - Friday, 8 hours/day between 6:00AM - 6:00PM, tour to be determined upon appointment Compressed/Flexible: Available Telework: Available Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (Work-Study Coordinator)/37740A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/08/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-7 position you must have served 52 weeks at the GS-6 level. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. If you are a current VBA employee requesting a reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-07 (or higher) and the promotion potential of your current position must be at least GS-07. Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-06) in the normal line of progression for the occupation in the organization. Specialized experience for this position is defined as: Providing administrative support and customer service to internal and external customers in an office environment; AND Applying procedures for data entry and record keeping Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Daily use of data processing equipment in a sedentary position in an office setting. Lifting, stooping, and bending may be required in the handling of claim folders. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.