Ramada Encore Muscat is seeking to hire Sales Coordinator / Sales Executive - Preferbaly to be a Local applicants to join our team

Job Summary

The Sales Coordinator is responsible for clerical, administrative, marketing materials, and other duties to assist in the smooth operation of Sales/Catering. He/she is also responsible for providing attentive, courteous and efficient service to all guests.

Education & Experience

• High School diploma or equivalent required and/or experience in a hotel or a related field preferred.

• At least 3 to 5 years of progressive experience in a hotel or related field preferred.

• College course work in related field helpful.

• Computer knowledge/skills required.

Physical Requirements

• Flexible and long hours sometimes required.

• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

General Requirements

• Maintain a warm and friendly demeanor at all times.

• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.

• Must be able to multitask and prioritize departmental functions to meet deadlines.

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

• Attend all hotel required meetings and trainings.

• Maintain regular attendance in compliance with Wyndham Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

• Comply with Wyndham Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations.

• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

• Must be able to cross-train in other hotel related areas.

• Must be able to maintain confidentiality of information.

• Must be able to show initiative, including anticipating guest or operational needs.

• Perform other duties as requested by management.

Fundamental Requirements

• Answer telephone and email messages. Respond accordingly.

• Open and distribute mail.

• Maintain and stay abreast of the latest computer programs/innovations (as applicable).

• Filing of all pertinent correspondence in a timely manner.

• Type all correspondence pertaining to department.

• Maintain adequate inventory of office supplies.

• Responsible for the smooth operation of the office.

• Type and distribute meeting minutes.

• Maintain trace file as needed.

• Prepare Banquet Event Orders (BEOS) as per client needs (Catering Only)

• Assist with daily operations of the Business Center as needed.

• Assist in copying/faxing/mailing.

• Greet guests/clients/employees when necessary.

• Attend meetings/training as required by management.

Ramada Encore Muscat is seeking to hire Sales Coordinator / Sales Executive - Preferbaly to be a Local applicants to join our team