We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Responsibilities:

• Supervising employees, assigning duties, and creating a shift schedule.

• Monitoring team performance and ensuring duties are performed efficiently.

• Reporting any issues that arise during the shift to management.

• Managing employee requests and transgressions.

• Ensuring compliance with company policies, health, and safety standards.

• Coaching team members and training new staff.

• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.

• Handling customer issues and employee disputes.

Requirements:

• Must be 18 years or older.

• High school diploma/GED.

• Previous experience as a Shift Leader or in a similar role in retail.

• Experience creating shift schedules.

• Excellent communication and interpersonal skills.

• Strong leadership and organizational skills.

• Confident problem-solver.

• Team player.

Benefits/Perks:

• Flexible schedules

• Competitive pay

• FREE Meal on days you are working

Company Introduction

All of our 2400+ locations in the United States are locally owned and operated. So, no matter which shop you visit, you’re always supporting a local business. And that’s a reason to celebrate.