Description

The IT Business Management Specialist role is responsible for purchasing, renewing, and supporting the management of the technology portfolio while optimizing the value, cost, and risk of our technology assets. The IT Business Management Specialist will lead key stakeholders to track, maintain, and coordinate license and maintenance agreement renewals and procurements. The specialist will lead software and hardware acquisition, compliance, maintenance renewals and life-cycle planning and costing.

Duties

• Lead IT Service lifecycle management plan for all equipment, hardware, and software licensing.

• Lead software license compliance for all software titles and associated agreements.

• Manage multiple license types, software suites, entitlements, upgrade and downgrade of licenses to ensure best-fit licensing.

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Manage unallocated software licenses for reclamation, software counts for reconciliations and software discovery models for normalization.

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Assist with review of contracts especially regarding SLAs, termination, and renewal for software.

• Maintain and build vendor management relationships across the organization relevant to the tier (size and risk relevant to each engagement)

• Maintain, improve and automate as much as possible the processes followed.

• Maintain IT asset data by entering new and updated assets information in the software asset management tool.

• Manage license position for projects, true-ups and audits, and contract and license maintenance renewals using available financial and installation data.

• Manage information associated with litigation and software compliance, contracts, and EULAs.

• Identify, assess and manage risk-related areas in the contract execution process and support rigorous and effective risk management procedures.

• Manage standard processes and manage the contract change request, contract amendment and management lifecycle, understanding all aspects of Contract Management tools, templates, processes and governance.

• Collect and maintain accurate software licensing information to address budgeting, software compliance and inventory, contracts, and cost. Forecast IT asset investments and service costs.

• Analyze project business cases, challenge financial spending, savings and benefit assumptions, and assist in the formulation and understand project benefits in the market context of competitive pressures and business challenges.

• Perform Financial Analysis & Reviews such as TCO and ROI to facilitate funding approval.

• Collaborate between IT and Procurement, Legal, and Finance Services to maximize contract value and mitigate risk.

• Work proactively with IT Service Owners to identify area of opportunity to assist procurement staff when negotiating with vendors to optimize the procurement of cost-effective acquisitions.

Qualifications

Qualifications

• Bachelor's degree required. Preferred in Business Administration , Accounting, Finance, or related degree. Applicable years of experience maybe substituted for degree requirement.

• 7 years experience

• Three or more years of experience in project management, asset management, finance, or supply chain, in a technology environment are desirable.

• Ability to see 'big picture" strategic view as well as process details. Ability to work with various systems and data sources to gather and assimilate required information.

• Work experience with the ServiceNow platform is preferred.

• Information Technology Infrastructure Library (ITIL) experience is encouraged.

Job Engineering

Primary Location India-Maharashtra-Mumbai

Schedule: Full-time

Travel: No

Req ID: 243296

Job Hire Type Experienced Not Applicable #BMI N/A