Job Information
Amazon Channel Relationship Manager, AMXL in Mumbai, India
Description
Defining, building and responsible for the execution of transportation processes, right from FC to customers and leveraging our Last Mile network.
Responsible for partner life cycle management for eDSP stations. Responsible for On-boarding, training, ramp up, performance management and peak planning to meet the operational requirements, and continuously meeting the high bar on quality and productivity.
Coordinate with Finance, SC, FC and Projects team to matters related to LM operations.
Continuously improve the LM process and attain a sustained level of performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
Analysis of the data reports to identify performance bottlenecks and improve the performance.
Implement the formal process control and process improvement mechanisms such as Kaizen
Key job responsibilities
Defining, building and responsible for the execution of transportation processes, right from FC to customers and leveraging our Last Mile network.
Responsible for partner life cycle management for eDSP stations. Responsible for On-boarding, training, ramp up, performance management and peak planning to meet the operational requirements, and continuously meeting the high bar on quality and productivity.
Coordinate with Finance, SC, FC and Projects team to matters related to LM operations.
Continuously improve the LM process and attain a sustained level of performance standard. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
Analysis of the data reports to identify performance bottlenecks and improve the performance.
Implement the formal process control and process improvement mechanisms such as Kaizen
Basic Qualifications
1+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
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