Join a high-impact team driving innovation in AI network deployment for data centers. As a Technical Program Manager (TPM), you will enable the seamless configuration of critical network components within and between the datacenters of Microsoft’s Azure cloud. Your expertise will play a pivotal role in significantly reducing deployment cycle times by creatively optimizing processes and managing network dependencies.

In Cloud + AI at Microsoft, we are developing technologies that will revolutionize how people interact with each other and their environments. Artificial Intelligence (AI) is at the heart of Digital Transformation, sweeping through every business and every industry on the planet. At Microsoft AI, our mission is “Amplifying human ingenuity with intelligent technology” and we are doing so by building the most innovative AI Platform services to help businesses digitally transform, by integrating cognitive services to their high value use cases to achieve more through the power of AI.

Microsoft’s Cloud Operations and Innovation (CO+I) team builds and operates Microsoft datacenters, which in turn powers Microsoft’s cloud business. The CO+I AI Network Acceleration team focus is the predictable delivery at scale of AI network deployments.

The Technical Program Manager of AI Network Acceleration will deliver complex network infrastructure projects, working with multi-faceted teams (full time employees and vendor staff) and have technical depth and experience in delivering bare metal infrastructure at scale, in operational environments. Your responsibilities will include being a team player, you will possess communication and collaboration skills, and have the ability to effectively manage and solve problems in alignment to standards and schedule. The role partners closely with colleagues, engineering and other infrastructure and operational teams, along with key decision makers across geographic and organizational boundaries, while maintaining excellence in installation of network infrastructure for high security networks in datacenters and other spaces.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

The typical base pay range for this role across the U.S. is USD $137,600 - $267,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,400 - $294,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until December 26, 2025.

Responsibilities

AI Network Infrastructure Deployment:

• Collaborate cross-functionally with engineering, operations, and deployment teams to ensure all network dependencies are identified and addressed.

• Develop and implement strategies to reduce the AI network deployment cycle time, leveraging automation, tools, and creative solutions.

• Ensure alignment of network configurations with overall data center deployment timelines and capacity delivery goals.

Analysis:

• Guides teams to identify opportunities and gaps in process implementation, solicit customer feedback, and perform research. Advocates for data-driven decision-making and ensures alignment between customers, market, internal stakeholders, and Microsoft’s goals and strategy.

• Leads and coaches teams to develop problem statements and hypotheses for features and process improvements across divisional boundaries. Leads teams to perform experiments to test hypotheses and inform decisions. Establishes clarity of root problems and trends, and leads process improvements. Facilitates collaboration between their team and partner teams to bring about solutions.

Product/Service Definition:

• Leads and coaches teams to develop problem statements and hypotheses for features across divisional boundaries. Leads teams to perform experiments to test hypotheses and inform decisions. Establishes clarity of root problems and trends, and leads process improvements. Facilitates collaboration between their team and partner teams to bring about solutions.

• Drive broad initiatives across the organization.

• Define organizational strategies for managing a diverse portfolio of products.

Product/Service Development:

• Acts as a subject matter expert in orchestrating and integrating efforts for the development and implementation of features on large cross-functional projects. Drives collaboration and coordination across teams to ensure alignment on product management and release.

• Guides teams to partner with engineering to contribute, prioritize, and deliver on the roadmap for features. Drives teams to understand the value proposition and justify capacity requirements. Partners with engineering to ensure alignment with goal updates and tradeoffs.

• Guides teams in tracking, coordinating, and communicating end-to-end project schedules for features. Ensures teams establish and monitor processes, track and manage dependencies, and make adjustments when projects are not aligned to schedules or goals.

• Drives teams to develop the staging and implementation plan for piloting/release in alignment with OKRs and KPIs for features. Ensures teams collaborate with stakeholders to monitor progress and adjust as needed.

• Helps teams lead governance programs and processes to ensure performance requirements and standards are met throughout the development lifecycle.

Product/Service Performance:

• Provides expertise in partnering with others to collect performance metrics, monitor and report on progress, and derive insights to improve development, iteration, and implementation of features. Leverages customer listening systems, telemetry, and engagements to develop insights on product performance and customer needs. Leads teams to form hypotheses, perform experiments, and iterate to drive improvement in specific performance metrics.

Other

• Embody our culture (https://careers.microsoft.com/us/en/culture) and values (https://www.microsoft.com/en-us/about/corporate-values)

Qualifications

Required Qualifications:

• Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product developmentOR equivalent experience.

• OR 3+ years experience managing cross-functional and/or cross-team projects.

• Experience with data center network deployment

• Strong understanding of GPUs

• Proven track record with delivering network, networking product and/or production deployments; and scaling usage / consumption of product and services.

Preferred Qualifications:

• Bachelor's Degree AND 10+ years experience in engineering, product/technical program management, data analysis, or product development

• OR equivalent experience.

• 8+ years experience managing cross-functional and/or cross-team projects.

• 6+ years of experience as a network engineer or technical program manager for networks deployments, preferably at one or more hyperscale cloud providers. 

• 1+ year(s) SQL & PowerBIexperience

Other Requirements

• Controlled Technology :

• This role will require access to information that is controlled for export under export control regulations, potentially under the U.S. International Traffic in Arms Regulations or Export Administration Regulations, the EU Dual Use Regulation, and/or other export control regulations. As a condition of employment, the successful candidate will be required to provide proof of citizenship, U.S. permanent residency, or other protected status (e.g., under 8 U.S.C. § 1324b(a)(3)) for assessment of eligibility to access the export-controlled information. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport. Lawful permanent residents, refugees, and asylees may verify status using other documents, where applicable.

• Customer Contract

• This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid

Technical Program Management IC5 - The typical base pay range for this role across the U.S. is USD $137,600 - $267,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $180,400 - $294,000 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until December 29, 2024.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .