Job Information
Intuit Principal Program Manager in Mountain View, California
Overview
We are looking for creative problem solvers with a passion for tackling tough customer problems to join our team and serve as a program leader, with responsibility for delivering business outcomes. If you’re passionate about delivering awesome enterprise-level outcomes at a scale that helps transform the lives of our customers and experts, we would love to have you join our team.
The role is responsible for stewarding strategic initiatives and driving the delivery of transformational change by providing leadership and direction such as operational excellence efforts, strategic growth partnerships, and preparedness for major TurboTax yearly events like product launches and April Tax Peak.
What you'll bring
Strong Program Management leadership experience, including 8+ years planning and leading medium-large sized programs or multiple smaller programs.
Demonstrated ability to influence at the VP level within a matrixed environment
Knowledge of SaaS technologies and demonstrated ability to collaborate with teams on complex technology programs with Agile and Scrum development methodologies, project/program framework best practices, tools, and techniques
Strong acumen in software development approach, architecture, and lifecycle
Demonstrated ability to build strong partnerships across teams in delivering the best outcome of programs
Business or program management education or equivalent work experience preferred
How you will lead
Focus Strategically
Understands the overall Intuit strategy and facilitates the creation, contributes to and drives execution of the project/program strategy
Ties the program and Intuit strategy together
Helps teams understand how the program fits into the overall strategy
Prioritizes across projects and/or programs to accelerate the delivery of the most strategic work
Identifies when a decision or tradeoff is needed, drives tradeoff discussions and provides data driven recommendations to stakeholders for decisioning
Deliver Programs
Develops a high-quality program management plan and breakdowns into manageable pieces that can be delegated or individually owned
Executes against the plan and adapts to changes and pivots to ensure continuous delivery of business outcomes
Drives and continually improves the program operating rhythm
Works across the team to identify risks and issues and presents recommended response plans to stakeholders
Uses data to assess progress to plan and uses independent judgment to provide insights
Communicates progress, trends, and insights to stakeholders
Lead Change
Builds trust across teams and generates broad support for the program
Understands the impact of the key changes and type of change (process, technology and organization) being driven by the program and develops, executes, and measures success of change management plan
Acts as a role model and partners with leadership to create a culture where teams are recognized and feel encouraged during change
Identifies and engages with stakeholders based on impacts of the change
Understands timely and effective communication
Enable Scale
Defines and implements program framework best practices, tools, and templates that embody continuous high quality improvements
Drives areas of improvement within the program in partnership with stakeholders
Identifies and recommends areas for improvements to processes impacting program delivery
Participates in improvement of the Program Management craft and is viewed by peers as an expert
Coaches and mentors others in the business on project management fundamentals
Domain Expert
Ability to rapidly navigate new program areas, diving deep into a subject area and bubbling information back up to the right level of granularity
Ability to drive domain specific discussions, leading the experts in the field through active problem solving to reach solutions
Customer Obsession
We fall in love with our customers' problems
We deliver unrivaled customer benefit to power their prosperity
We sweat every detail of the experience to deliver excellence
Courage
We are bold and fearless in how we think and act
We relentlessly hold a high bar for performance
We value speed, a bias for learning and action
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
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