Position Snapshot

Business area: Nestle Nespresso Canada

Location: Montreal, QC located at 300 Léo-Pariseau, suite 2300 Montreal, QC Canada H2X 4B3

Hybrid

A little bit about us

Coffee is at the heart of everything we do, and consumer satisfaction is why we do it.

Our story started with one simple idea: everyone should be able to make the perfect cup of coffee at home. Something we still believe today, which is why we think delivering the highest quality coffee, sip after sip, is so important.

To achieve this, we continuously strive for innovation. Our coffee experts look for the world’s most exclusive coffees and create new and exciting blends through a very strict coffee selection process. We create exceptional coffee experiences by continuously reinventing our coffee system, and the way coffee lovers can enjoy our coffee, transforming coffee culture on a global scale.

We are committed to making a positive impact. We source our coffee from unique regions, working in partnership with over 110 000 farmers through our Nespresso AAA Sustainable Quality™ program around the world. We help them achieve high certification standards – for example in water management, biodiversity and fair worker treatment – through our long-term partners Rainforest Alliance and Fairtrade international.

At Nespresso, we offer personalized services to our Club Members: from delivery and repair to customer care and recycling systems. We are in direct contact with coffee lovers through our e-commerce platform, boutiques and social media, allowing us to anticipate and cater to their every need.

We also provide a full range of machines and coffees to meet the specific needs of the world’s most foremost hotels, restaurants and business customers. Our business Solutions enable your company to offer the perfect cup of coffee to your employees, clients and customers, every time.

Nespresso is not just coffee. It’s a genuine experience that combines perfection and pleasure, simplicity and aesthetics.

What to Expect:

The Supply Chain Master Data and Solutions Analyst will be reporting to the Supply Chain Business Solutions Manager.

As a member of the supply chain team, he/she will be responsible for supporting on tasks, projects and processes within Supply Chain that relate to the product master database and all interconnected systems & interfaces. This role will involve working closely with internal and external stakeholders, including Third Party Logistics providers, Carriers, Trade Partners and Nespresso HQ, to ensure efficiency in operations.

A day in the life of a Supply Chain Master Data and Solutions Analyst:

Product Master Data Integrity Management:

• Collate and assess product master data requests within the market ensuring all data required is collected, accurate and validated.

• Creator of all product codes – finished goods and non-inventory items

• Maintain product master data in the Nespresso ERP system.

• Identify gaps or inconsistencies in existing product data model, drive to improve data quality and completeness, manage transformation/cleansing to meet global standards.

• Lead and participate in projects and key activities related to product master data.

• Provide best practices for product set-ups, transactions, movements and interface requirements.

EDI & WMSx Management:

• Oversee, support and troubleshoot electronic data interchange between systems used across the Operations department, including EDI between Nespresso and the 3PL (WMSx), Carriers, Trade Partners and Customers.

• Monitor EDI transmissions via third-party middleware (OpenText, SPS) and act as a main point of contact for all EDI-related issues, as required.

• Interact with internal, HQ Support and external teams to develop and maintain systems, and determine root-causes and solutions to issues.

• Assist Operations team with integration checks on all inbound and outbound EDI messaging.

• Manage interface error log and work-arounds (when needed).

• Create tests cases and execute detailed test plans for each new set-up and promotion.

• Lead and participate in projects and key activities related to EDI, business systems and integrations.

Process Documentation and Reporting:

• Document and maintain processes for product master data management, Operations systems and interfaces.

• Create periodic controlling reports to ensure integrity and data quality standards.

• Perform data audits as required by Management

Role Requirements

• DEC in Business Administration or IT

• Bilingualism in English and French language skills are a requirement, as this position requires collaboration with stakeholders across the Canadian market and/or worldwide

• 2+ years Supply Chain or IT experience in a master data management, system integration role.

• Proven experience with problem solving and troubleshooting principles, methodologies, and issue resolution techniques.

• Experience working on both the operational and IT side of Supply Chain-related projects (WMS, TMS, Supply Chain Systems, SAP is an asset)

Preferred Skills

• Diligent and Meticulous on Data Integrity requirements

• Strong knowledge of MS Office applications including MS Excel.

• Excellent written, oral, interpersonal, and presentational skills.

• Effective at understanding problematic and complex situations (analytical thinking) (preferred)

• Detail oriented and able to incorporate critical and logical thinking in everyday’ s tasks.

• Ability to present ideas in business-friendly and user-friendly language.

• Highly self-motivated and directed.

• Ability to effectively prioritize and execute tasks in a high-pressure environment.

• Very strong customer service orientation.

• Experience working in a team-oriented, collaborative environment.

• Able to develop and interpret documentation for training and end user procedures. (preferred)

• Bilingualism in English and French, as this position requires collaboration with stakeholders across the Canadian market (and/or globally).

• Business Process - knowledge base of E2E processes and impact of data parameters and systems connections on specific areas of the Business

What you need to know

We will be considering applicants as they apply, so please don’t delay in submitting your application.

Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.

If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.

#LI-Hybrid