Gift Shop Supervisor - Spring Mill Inn

Date Posted: Aug 30, 2024

Requisition ID: 448684

Location:

Mitchell, IN, US, 47446

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

At the State of Indiana, we don’t just talk about diversity and inclusion—we make it our goal to create a welcoming, accessible, and equitable workplace with a workforce that is representative of Indiana's population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role.

About the Indiana State Park Inns:

The Indiana State Park Inns are one of the oldest state parks lodging systems in the country. We proudly operate seven unique and beautiful facilities throughout our great state of Indiana that offer a unique experience for guests to enjoy the sights and sounds of nature and make memories naturally!

Spring Mill Inn is nestled within the beautiful Spring Mill State Park, in Mitchell, Indiana. The Inn features comfortable 73 guest rooms, the Millstone Dining Room, an indoor/outdoor pool, and banquet/conference space.

Role Overview:

Responsible for the purchasing, receiving, storage, and display of merchandise in the gift shop. Must be able to build business through product selections, consistent quality, and presentation. Accountable for cost controls of sales. Must be able to hire, train, and motivate competent staff. Must be able to communicate effectively with other Departmental Managers and subordinates.

Salary Statement:

The salary for this position traditionally starts at $34,216.00 but may be commensurate with education or work experience.

A Day in the Life:

• Ordering high-quality products that relate to our mission, as needed, through approved vendors to maintain an adequate par level for the forecasted business.

• Implement and maintain proper receiving and storage procedures.

• Able to build product displays that maximize product sales while telling a story.

• Responsible for implementing procedures to maintain proper cleanliness and sanitation.

• Maintains product cost and labor costs at agreed-upon levels.

• Assist customers and guests in the selection and purchase of items from the gift shop for 100% guest satisfaction.

• Adhere to established cash control policies.

• Check-in orders and confirm amounts according to the packing slips.

• Always maintain a clean and orderly gift shop by rearranging stock as necessary.

• Maintain a positive attitude when around guests and co-workers.

• Coordinate the bi-annual inventory of the gift shop.

• Perform monthly spot inventories of certain product categories.

• Knowledgeable about the hotel, park, and surrounding area.

• Respond to guest inquiries in a professional and timely manner.

• Utilize training guides to ensure high standards and efficiency.

• Recruit, select, hire, train, and develop competent personnel.

• Develop a strategy to meet sales objectives.

• Interact with other hotel personnel to meet the objectives of the gift shop department.

• Attends weekly/monthly staff meetings.

• Pursue new revenue opportunities.

• Organize data to determine trends and opportunities for improvement.

• Involvement in national, regional, and local associations.

What You'll Need for Success:

• Graduate of a college or university, or equivalent work experience

• Minimum of 2 years’ experience in a similar roll in a high-volume retail outlet

• Above-average interpersonal skills

• Strong planning and organizational abilities

• Must be able to lift in excess of 30 pounds while twisting and walking

• Able to work for extended periods of time standing/moving

• This role should expect to work afternoons, evenings, weekends, and holidays.

• Individuals may be required to wear an Indiana State Park Inns-provided uniform.

• Ability to hold effective communication with coworkers and guests and assist them as needed.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans

• Wellness Rewards Program: Complete wellness activities to earn gift card rewards

• Health savings account, which includes bi-weekly state contribution

• Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities

• Deferred compensation 457B account (similar to 401k plan) with employer match

• Two (2) fully-funded pension plan options

• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

• 150 hours of paid new parent leave

• Up to 15 hours of paid community service leave

• Combined 180 hours of paid vacation, personal, and sick leave time off

• 9 paid holidays/special event days

• Education Reimbursement Program

• Group life insurance

• Referral Bonus program

• Employee assistance program that allows for covered behavioral health visits

• Qualified employer for the Public Service Loan Forgiveness Program

• Free Parking for most positions

• Free LinkedIn Learning access

  Equal Employment Opportunity:

  The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws.

  If you are a qualified individual with a disability and require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected] .

  The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.

  Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=indianaoff) to apply.