About this role:

Wells Fargo is seeking a Head of Service in Global Payments & Liquidity (GPL) as part of Enterprise Functions. Learn more about the career areas and lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) .

This leader with oversee treasury professionals that help our customers succeed through comprehensive care for all stages of their business and across a broad array of Global Payment and Liquidity (GPL) products, services, and digital channels.

In this role, you will:

• Support GPL strategic priorities to create an integrated, forward-looking product organization with end-to-end payments, data, liquidity and associated solutions

• Drive GPL Service success and provide industry leading customer service by delighting customers and consistently exceeding their expectations

• Lead treasury professionals that help our customers succeed through comprehensive care for all stages of their business and across a broad array of Global Payment and Liquidity (GPL) products, services, and digital channels

• Lead the following groups: Dedicated Client Services, National Services Group, Technical Support, Research and Resolution, WellsOne Commercial Card, and Card and Token Distribution

• Drive results (not just activities), act thoughtfully and urgently when resolving problems, execute precisely, communicate expectations and ownership for the work, and follow through on commitments

• Advocate for customers by ensuring we are delivering on our commitments, managing customer expectations, ensuring accuracy, and communicating with full transparency

• Build strong partnerships with Operations, Sales and Relationship teams, our Global Partners, and Digital Teams to work collaboratively as one function in support of customers

• Manage and develop multiple business functional areas with focus on implementing and delivering long-term strategies, policies, and process advancements for cross-functional stakeholders, and internal and external partners associated with the area of Business Execution or who are affected by its outcomes

• Identify Business Execution opportunities and strategies for process improvement and risk control development over the long-term in order to ensure operational excellence and process efficiency

• Lead Business Execution team for assigned initiatives ensuring solutions are designed, integrated, and controlled to improve effectiveness, limit risk exposure, and create efficiencies as appropriate

• Interpret and develop a range of policies and procedures for long-range and fundamental retooling of perspective, approach, culture, quality, relationships, operations, and capabilities

• Collaborate and influence functional management to obtain resources, influence outcomes, address conflict, and ensure alignment with Wells Fargo strategies or policies and business line objectives

• Manage allocation of people and financial resources for Business Execution

• Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications:

• 8+ years of Business Execution, Implementation, or Strategic Planning experience, including Management or leadership experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

• 4+ years of management or leadership experience

Desired Qualifications:

• Treasury management products and services experience

• Executive communication and presentation skills with ability to present clear message that resonates with audience

• Ability to lead customer facing organization at scale

• Experience managing portfolio of commercial and corporate banking customers

• Ability to effectively collaborate and influence cross-functional teams

• Strong analytical and strategic thinking skills, with the ability to translate market insights into actionable plans

• Ability to thrive in a fast-paced, dynamic environment and adapt quickly to changing priorities and business needs

• Knowledge of regulatory requirements and compliance standards within the banking industry

• Strong business acumen and commercial awareness

Job Expectations:

• Ability to travel up to 20% of the time

• This position offers a hybrid work schedule

Posting Locations:

• 600 S 4th Street, Minneapolis, MN 55414

• 1525 W W T Harris Blvd, Charlotte, NC 28262-8522

• 3440 E Flair Drive - El Monte, CA 91731

• 801 Walnut Street - Des Moines, IA 50309

• 2700 S Price Road, - Chandler, AZ 85286

Other Wells Fargo domestic locations can be considered

Pay Range:

• National Salary Range: $144,400.00 - $300,000.00

• May be considered for a discretionary bonus, Restricted Share Rights, or other long-term incentive awards.

#GlobalPayments&Liquidity

#CommercialBanking

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.

$144,400.00 - $300,000.00

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (https://www.wellsfargojobs.com/en/life-at-wells-fargo/benefits) for an overview of the following benefit plans and programs offered to employees.

• Health benefits

• 401(k) Plan

• Paid time off

• Disability benefits

• Life insurance, critical illness insurance, and accident insurance

• Parental leave

• Critical caregiving leave

• Discounts and savings

• Commuter benefits

• Tuition reimbursement

• Scholarships for dependent children

• Adoption reimbursement

Posting End Date:

4 Mar 2025

* Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Req Number: R-437626