Job Information
HSA BANK Sr Associate, Implementation in MILWAUKEE, Wisconsin
JOB REQUIREMENTS: Duties and Responsibilties of Job: At HSA Bank, we\'re working toward a world where everyone is empowered to save for a healthy future. Our offerings in the healthcare savings space drive down healthcare costs, increase access, and assist with decision-making for consumers, health plans, partners, and advisors. Are you ready to join us? Job Summary: As a Senior Associate on the Implementation team, you\'ll be providing world-class customer service to our Business Partners, Employers, Agents, Brokers, Insurance Carriers, TPAs, employer relationships and channel partners. Using a consultative approach, you will onboard our employers, help develop an optimal plan design to meet their business need and deliver on quality execution and employer satisfaction. Responsibilities: Lead onboarding process for employers, which includes presenting the options and working with your assigned employers to select the best plan design to meet their needs, articulate the implications and customer experience of their go forward design, and conduct training on use of the product. Demonstrate and present how our Health Savings Account plans will function within the chosen plan design/configuration. Has a strong command of all product offerings, focusing on HSAs and the HSA plan options available. Anticipate, address, and develop solutions for concerns or challenges that an employer may face, leverage internal SMEs where needed to drive and deliver on quality execution. Effectively communicate in a professional and timely manner, maintain ongoing communication with business partners, and host meetings with employers including PowerPoint deck presentations. Welcome new employer contacts and educate them on HSA plan options and conduct training on the use of the prod uct. Qualifications * 1+ years\' experience in healthcare operations and/or implementation preferred. * High School Diploma/GED required; bachelor\'s degree preferred. * Excellent interpersonal, negotiation, and relationship-building skills. * Exceptional verbal and written communication skills. * Strong problem-solving skills. * Self-starter with a strong sense of ownership * \"No task is too small\" attitude, with a passion for service excellence and an eagerness to learn. Travel to Milwaukee and Sheboygan offices and/or to client site may be required on a limited basis and requires a valid driver\'s license with a safe driving record. The estimated salary range for this position is \$22.00USD to \$25.00USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation. #LI-BY1 #LI-REMOTE All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. -- 3 Requirements ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjA5NjM2Ljg3NzBAd2Vic3RlcmNvbXAuYXBsaXRyYWsuY29t