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Securitas Security Services USA, Inc. Scheduling Manager in Milwaukee, Wisconsin

Scheduling Manager - Hiring Now!

We offer a full benefits package, PTO, weekly pay and more!

Location: Milwaukee, WI

Starting Pay: $65k/year

Job Summary: Independently manages, establishes, maintains and reviews schedules. Provides management support for shared services functions including payroll and accounts receivable processes. Matches available staff to posts. Notifies staff of schedules. Minimizes avoidable overtime through effective scheduling strategies. Contacts and re-deploys staff to fill call-offs. Responds to schedule changes and client requests. Controls processes in automated resource systems.

Responsibilities:

  • Manages the scheduling of Security Officers and supervisors at client sites; manages the scheduling process to optimize operating results and to keep avoidable overtime (AVOT) to a minimum; determines best resolution to staffing issues and problems.

  • Maintains site coverage at all times; tracks requests for time off including vacation and personal leave requests to ensure site coverage; responds to emergency situations, call-offs, and absences to ensure that client sites have coverage; acts as call in center for remote posts.

  • Ensures that accurate timekeeping, payroll, and billing data is posted in the automated resource system; verifies billing and payroll reports and corrects discrepancies; interfaces with accounts receivable and payroll departments to make corrections.

  • Maintains current knowledge of site contracts and requirements, of Security Officer training, availability and time worked, and of client exclusion lists.

  • Coordinates scheduling changes with management, supervisors, and staff; serves as a liaison with clients, management, and staff in resolving scheduling, training, billing and payroll problems.

  • May supervise office staff and perform duties on behalf of line management as delegated.

  • Ensures that an adequate on call security force is available to cover vacancies created by absences and call-offs.

  • Coordinates the daily schedules and assignments of supervisory staff; briefs supervisors on changes to post schedules and new Security Officer schedules.

  • Recommends removal of Security Officers from posts based on client complaints, attendance problems or other performance issues; advises management of any staffing problems that may arise as client requirements change.

  • Maintains records of Security Officer qualifications, certifications and training and coordinates onsite training requirements with site supervisor to meet client needs.

Minimum Hiring Standards:

  • Must be at least 18 years of age.

  • Must have a reliable means of communication (i.e., pager or phone).

  • Must have a reliable means of transportation (public or private).

  • Must have the legal right to work in the United States.

  • Must have the ability to speak, read, and write English.

  • Must have a High School Diploma or GED.

  • Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation.

Education/Experience: Associate's Degree and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.

Benefits:

  • Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options

  • Paid Time Off

  • Paid Weekly

  • Employee Referral Program

  • Virtual Medical Appointments With Telemedicine

  • Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!

  • Free Uniforms & Paid Training - Free Guard Card Class!!

  • Pet Daycare Discounts

  • Employee Assistance Program & So Much More!

Note: All candidates must be able to pass a drug test and background check. Please provide resume upon applying.

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

EOE/M/F/Vet/Disabilities

#AF-NCWINIL

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Our Company Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.

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