Valet Supervisor

Job Details

Job Location

Muze at Met - Miami, FL

Salary Range

$17.00 Hourly

Description

Legacy Parking is looking to add a Valet Supervisor to our Downtown Miami team! The Valet Supervisor is responsible for assisting with in the day-to-day management of the Valet Operations of a location under the direction of the Manager adhering to the company policies and procedures, fostering good client relations and promoting a professional image.

Essential Duties and Responsibilities including but not limited to:

• Assist with the management and development of a team of employees to accomplish goals and initiatives

• Assist with managing, training and directing the activities of the frontline staff

• Make sure front-line employees are delivering the company’s standards of service with each parker transaction and doing it safely

• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to Management.

• Ensure compliance with loss prevention, claims reporting, quality assurance and companies policies and procedures.

Non-Essential Duties and Responsibilities

• Implementation and completion of other projects, programs and initiatives that may be assigned by management

Minimum Job Qualifications

• One year related experience.

• Ability to read and comprehend verbal instructions and written correspondence.

• Ability to communicate effectively both verbally and through written correspondence.

• Ability to provide customer resolution in a professional and friendly manner.

• Have and maintain a valid driver’s license.

• Ability to safely drive a standard or automatic transmission vehicle.

• Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.

Qualifications Desired

• Have thorough knowledge of the major streets, local landmarks and highway entrances in the geographical area around the facility.

• Ability to resolve customer issues, as applicable.

• Excellent customer service skills

• Ability to work a flexible schedule, to possibly include nights/weekends/holidays as required

• Maintain a safe driving record free of violations or accidents.

• Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.

Benefits Offered (Waiting periods may apply):

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Life Insurance

• Paid Time Off (PTO)

• Sick Leave

• 401k with Employer Match

• Pre-paid Legal Insurance

• Identity Theft Protection Insurance