Description

Do you enjoy strategic decision-making, innovative thinking, and close collaboration with various stakeholders and have an impact doing so? We are looking for a Program Manager to join the Fulfillment Experience Supply Chain team. By joining this team of professionals, you'll be part of one of the fastest growing and fastest moving organizations inside the world’s most customer centric company; Amazon. This role involves driving critical decisions with cross-functional teams and senior leadership and demands strong program management skills along-with an ability to drive data driven discussions. We expect the candidate have exceptional analytical, planning and written/verbal communication skills.

Key job responsibilities

• Ensure that you and the Team remain customer obsessed

• Ensure that you and the Team take end-to-end ownership of... well... everything within your grasp

• Strategic planning and forecasting to appraise performance and problem resolution

• Ability to manage multiple complex projects simultaneously

• Work within various time constraints to meet critical business needs; we work fast and hard

• Creating and implementing improvements to our transportation network that deliver flexible and efficient products on behalf of our customers

• Deployment to various geographies within Mexico in order to launch the most innovative delivery solutions.

• Make the existing processes scalable by identifying and implementing available tools/automation

• Utilize exceptional problem-solving and communication skills to influence business, operations and technical audiences

• Must plan and organize multiple stakeholders with multitasking teams to develop the best solutions for the network.

• Analytical outputs based on data driven decisions are expected to impact the network.

• Candidate will configure and plan a network of over 50 arcs.

• Work with program managers, business leaders and executive team to communicate and impact critical business initiatives

Basic Qualifications

• 3+ years of program or project management experience

• 3+ years of working cross functionally with tech and non-tech teams experience

• 3+ years of defining and implementing process improvement initiatives using data and metrics experience

• Bachelor's degree

• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience

• 3+ years of driving process improvements experience

• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

• Experience building processes, project management, and schedules