Technical Service Engineering Associate Professional

General Information

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City

Mexico City

State/Province

Mexico City

Country

Mexico

Department

Technical Customer Services

Date

Tuesday, June 25, 2024

Working time

Full-time

Ref#

20033496

Job Level

Individual Contributor

Job Type

Experienced

Job Field

Technical Customer Services

Seniority Level

Associate

Description & Requirements

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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity)

Requisitos:

■ Sexo indistinto

■ Mínimo Carrera técnica concluida o Ingeniería.

■ Inglés Técnico

■ Dominio Paquetería de Office

Experiencia mínima de 5 años en posición similar dando mantenimiento en equipos de

impresión alta producción, conocimientos en electrónica, mecánica, redes y computación.

Propósito del papel:

Proveer mantenimiento preventivo y correctivo a equipos de impresión, especializados a equipos

de alta producción y multifuncionales, manteniendo un alto nivel de desempeño del equipo, así

como excelente servicio al cliente.

Ocupaciones:

■ Practicas de mantenimiento preventivo y correctivo a los equipos instalados.

■ Asesorar al cliente del buen uso de los equipos.

■ Analizar causa de las averías técnicas para respuesta eficaz.

■ Cambio de partes por daño.

■ Documentar reparación, llenado de bitácora, reportes diarios, etc.

■ Responsable de resguardo de activos (partes, herramientas, etc.)

Habilidades:

■ Analítico

■ Disciplinado

■ Servicio al cliente

■ Sensación de urgencia

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.