Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Associate Analyst, Settlement Operations

Overview

The Arcus by Mastercard Settlement team is looking for an Associate Analyst to drive our financial and customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate will support multiple internal and external customers and be responsible for the daily settlement of billpay, topups and cash transactions and reconciliations, including IFPE, to ensure accuracy and driving process improvements.

Role

In this position, you will:

• Reconcile daily settlement for customers, update our enterprise platform, execute funds transfers, and manage the collection of payments

• Investigate differences in reconciliation and liaise with internal teams and/or clients to resolve.

• Analyze customer behavior to ensure payments are received/paid timely to mitigate financial risk to the business.

• Identify and drive implementation of process improvements to increase operational efficiencies

• Reconcile daily balances related to IFPE activity, in connection with SPEI Operations Team.

All About You

• Bilingual – must be fluent in Spanish and English with effective communication skills

• A Bachelor’s degree in Accounting or Finance required

• Experience in managing banking platforms and SPEI payments knowledge preferred.

• Demonstrated success interacting working with partners across other business units and markets in support of cross-functional programs

• Results driven, flexible and adaptable; able to work efficiently under pressure and deadlines

• Able to work through ambiguous concepts and issues to bring clarity to the stakeholders

• Problem solver and a strong team player with an eye for detail and focus on accuracy

• Knowledge of Microsoft product suite, Excel proficient

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.