JOB REQUIREMENTS: Discover. Achieve. Succeed. #BeHere Location: US:WI:MENOMONEE FALLS at our WOODLAND PRIME 400 facility. This job is HYBRID. FTE: 1.000000 Shift: 1st Schedule: Monday - Friday, 7:30am - 4pm. Hybrid of remote and onsite work. Onsite requirement is 1-2 times per week. Training will be all on-site for the first 4 - 6 weeks. Job Summary: Prepares patient liability estimates for all services upon request or proactively by department protocol. Responds to telephone inquiries and provides knowledgeable and courteous assistance to all customers including patients, insurance payers, referring physicians, financial counselors and schedulers. Works to improve the patient experience by navigating customers through the revenue cycle providing price transparency, insurance coverage information and payment procedures. Connects patients with financial needs to the financial counselors. Frequent inbound and outbound calls daily. EXPERIENCE: * A minimum of 2 years prior experience as a scheduler, registrar or financial counselor in a hospital or clinic setting is required. EDUCATION: * High School diploma or equivalent is required. * College degree is preferred. TRAINING: * Knowledge of benefit insurance is highly preferred * Knowledge of medical terminology and human anatomy is preferred. * Advanced analytical and mathematic skills preferred. * Knowledge of ICD-10 diagnosis codes and CPT procedure codes preferred. SPECIAL SKILLS DESCRIPTION: Experience using Microsoft Office products is preferred. Experience with computerized billing, registration and scheduling is preferred. Perks & Benefits at Froedtert Health Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following: * Paid time off * Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities * Academic Partnership with the Medical College of Wisconsin * Referral bonuses * Retirement plan - 403b * Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics * Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin\'s only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation. We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests. ***** APPLICATION INSTRUCTIONS: Apply Online: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjAxNDc5Ljg3NzBAZnJvZWR0ZXJ0Y29tcC5hcGxpdHJhay5jb20