Description

Location: On site at location listed in job posting

SUMMARY

The Consultant must be innovative, energetic and driven to build new applications or retool legacy applications into world class solutions.

Customer Service is always Priority 1 . Systems availability, accuracy of information, and speed of delivery are the focal point of customer service.

The Consultant will lead efforts focused on realizing the business objectives as outlined in our tactical and strategic plans. He/She will craft a nimble, agile and swift implementation process and be responsible for working closely with the line of business to continually identify opportunities to streamline, consolidate and automate.

Required Qualifications:

• Ten or more years of banking technology experience with a focus on servicing customers.

• Experience with Software Development Life Cycle (SDLC), Technology Security, and DevOps.

• Experience with strict segregation of technology duties. Specifically, enforcement developers have zero ability to impact production.

• Technical team leadership experience delivering solutions with five or more years overseeing successful 7x24 production support.

• Prior experience working in a pressured (dynamic, fast-paced) environment.

• Bachelor’s degree in Computer Science, Engineering, or other discipline. Technology focus preferred.

• Application lifecycle experience including proactive monitoring and end of life lookahead management.

Required Skills:

• Passionate and inquisitive approach to the technology driven world.

• Strategic planner who can collaborate with line of business and other partners.

• Strong written and oral communication skills and negotiation skills.

• High energy with a ‘can do’ attitude.

• Experience in general management duties including experience exercising usual authority concerning staff, performance appraisals, promotions, and discipline (up to and including terminations).

• Experience in recruiting, interviewing, hiring, developing and retaining highly qualified technical staff.

• Experience providing technical direction and guidance to teams of application development personnel.

• Coaching and mentoring junior team members must be a key focus.

• Passion for learning new technologies, solving problems.

• Ability to work independently under pressure.

• Ability to manage project duties, balance workload and meet internal/external deadlines.

• Assigns personnel to various projects and direct activities.

• Expertise in reviewing and evaluating work of subordinate staff and preparing performance reports.

• Extensive experience in software development across multiple platforms.

• Detail oriented with strong analytical skills, leadership skills, and development skills.

• Client-service orientation. Skilled in establishing and maintaining a high level of client trust and confidence in the group’s knowledge of and concern for clients’ needs.

• Expertise in enterprise planning like technology recovery, BCP, strategic planning, etc.

• Experience delivering projects using Agile.

Responsibilities:

• Provides technical direction and guidance to teams of application development personnel.

• Serve as the primary technical liaison for the transition of Mainframe and its ancillary components.

• Document current state of our Mainframe and the Celeriti infrastructure and network dependencies and the target state.

• Drive the transition program from FH side to ensure all pre-requisites for the migration are completed.

• Manage the Network Infrastructure and security requirements, ordering and coordination with vendor and our internal resources.

• Work with vendor to ensure we have end-to-end connectivity and we stay compliant.

• Capture ownership of each individual components of the ecosystem.

• Assist with other initiatives as needed.

• Confers with and advises subordinates on administrative policies and procedures, priorities and methods.

• Prepares activity and progress reports.

• Builds relationships with peer Managers – influences and negotiates deliverables.

• Balances demand against internal capacity to meet delivery commitments and LOB expectations.

• Works with the DCIO for effective and optimum use of resources within the group.

• Provides accurate and timely forecasts and information for reporting; monitors project financials routinely; takes corrective action to meet financial objectives.

• Assists in developing and monitoring key success metrics and quality standards.

• Assists in projecting software and hardware requirements.

• Interfaces with audit and other regulatory bodies and provides necessary information in appropriate manner.

• Assists leadership in enterprise planning like technology recovery, BCP, strategic planning, etc.

About Us

First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately 7,300 associates and 418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefit Highlights

• Medical with wellness incentives, dental, and vision

• HSA with company match

• Maternity and parental leave

• Tuition reimbursement

• Mentor program

• 401(k) with 6% match

• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Corporate Diversity Commitment:

We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)