Description

Amazon is seeking an experienced Senior Program Manager to help guide strategic, tactical, cross-functional, and technology projects and programs within Amazon Logistics (AMZL).

Initially, this role will focus on setting up the Fleet Demand Planning function within AU, responsible for developing a Fleet Capacity plan (working with cross-functional teams), taking channel demand signals and creating a plan for the Fleet team to meet procurement requirements. The role will be also responsible for the allocation, deployment, and redeployment programs for Fleet.

We are looking for people with experience in Capacity planning, Analytics, Program Management, and, ideally, Fleet Management. You will be working with a diverse range of stakeholders including global fleet teams, regional fleet managers, local S&OP teams, local operations leaders, and external vendors.

The role will be required to work in an ambiguous environment, and must be able to influence across all areas of the business.

Key job responsibilities

• Manage and execution of full life-cycle of complex cross-functional projects and programs with considerable impact across multiple organizations.

• Understand Capacity planning models, Allocation and deployment schedules in order to build a Fleet Capacity plan, focusing on maximising vehicle uptime and availability.

• Understand data analytics, be able to build excel models, and work with worldwide teams to take best in class models and localise for AU. This should include the build of a longer-term tech roadmap.

• Strategically and tactically drive and influence teams in and outside of your organisation to deliver.

• Work autonomously, seeking to understand business problems, automation limitations, scaling factors, boundary conditions, and reasons behind leadership decisions.

• Partner with teams across the business you support, and beyond to source, allocate and coordinate resources.

• Engage other Amazon business units globally, Operations and DSP teams on standard work and best practices to improve end-to-end outcomes for Amazon customers.

• Proactively identify and mitigate risks (before they become roadblocks).

• Work with program managers, business leaders, and senior leadership to communicate and impact critical business initiatives.

• Synchronize with third party companies to ensure Best in Class service is provided to the Amazon Fleet.

A day in the life

Varied, however it will scale from working on short-term plans to in-fleet vehicles within the same week, through to working with local and global teams to build new models to support the long-term requirements.

The candidate will be required to use data from various sources to build plans, identifying gaps and stakeholders to close the gaps.

Will need to think about continuous improvement activities constantly.

About the team

We provide a reliable, efficient, and sustainable range of options to satisfy customer demand in Australia, aiming to become the primary and preferred method of delivery for AMZL in AU. We aim to maximize safety and productivity whilst optimizing costs.

Basic Qualifications

• Previous program or project management experience within similar or relatable field.

• Experience in owning program strategy, end to end delivery, and communicating results to senior leadership experience.

• Excellent data analysis skills.

• Experience working cross functionally with tech and non-tech teams.

• Experience in complex problem solving, and working within a tight schedule environment.

• Expert knowledge of Excel at an advanced level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) and SQL.

Preferred Qualifications

• Experience driving process improvements.

• Experience defining program requirements and using data and metrics to determine improvements.

• Bachelor's, Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field.

• Experience owning tech roadmaps and understanding complex solutions.

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.