We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What youll do

We are looking for a (Senior) User Assistance Developer (f/m/d) to join our SAP S/4HANA Cloud for Product Compliance Team in Markdorf. As a UA Developer (f/m/d), you will work side by side with our development team on creating different kinds of high-quality documentation resources for our customers. You will have the opportunity to try out new features before anybody else and its up to you to come up with documentation that help our customers to use our software to its full potential.

The Product Compliance solutions we develop support companies in helping the world run better and more sustainably by operating with cleaner products. If you are passionate about shaping the experience of our customers with the product and giving them a best-in-class documentation for it, then this role is for you!

As a (Senior) User Assistance Developer (f/m/d), you will:

• Create user assistance (UA) deliverables that enable users to use SAP software. UA deliverables include, but are not limited to, terminology, UI texts, guides, multimedia (graphics and videos), scripts, context-sensitive help, API references.

• Test the software you describe.

• Contribute to the usability of the software by reviewing UI screens and texts.

• Structure the content and select distribution channels according to the information needs of your target groups.

• Collaborate with customers and internal stakeholders (developers, PO, PM) to constantly improve the quality of the documentation.

• Prepare content for delivery, including the provision of metadata, following the standard processes and SAP guidelines.

• Actively participate in cross-department/cross-company communities and projects to improve UA tools, processes, concepts, or content.

What you bring

• Fluency in English and German

• Practical experience in creating product documentation (preferably XML authoring or DITA)

• Excellent communication skills, a passion for people and for passing on your knowledge to others

• Ability to take initiative and work independently

• Willingness to quickly acquire knowledge in new areas and adapt to change

• Committed to high-quality work

• Degree in languages, technical writing, or a related profession

• Background in software development is considered an advantage

Meet your team

We're a diverse and closely collaborating team working on developing features for leading clients in different industries. We exchange ideas and best practices to maximize the outcome for our clients. We value different perspectives, teamwork, and trust. We believe in the power, and expertise of each colleague in the team to keep our products successful and relevant for our customers.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAPs culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. (https://one.int.sap/me@sap/jobs_at_sap#17498858-1050-415e-8d82-21f91655666b_96fc) Specific conditions may apply for roles in Vocational Training.

Requisition ID: 404506 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Timeor Part time | Additional Locations: #LI-Hybrid