JOB REQUIREMENTS: Do you have excellent Customer Service experience? This isn\'t your every-day CSR role - this one will give you the opportunity to work with one of the TOP employers in Manitowoc County! If you have two years of customer service experience, enjoy talking to people and assisting them with service calls this may be a great opportunity for you. This is a full-time; long term contract position with a manufacturing company here in Manitowoc. Duties include: *Provide product technical data 50% *Provide Factory Authorized Service company information 50% *Provide replacement component part numbers 30% *Create service requests in the call center software or business system 90% *Maintain accuracy and consistency in a fast paced and high call volume role 99% *Sustain a high degree of tact, diplomacy and mature judgement 99% *Work well with others in an office/cubical environment 99% To apply for this position, please send your qualified resume to manitowoc@flexstaff.com or fill out an online profile here: www.flexstaff.com If you\'re interested in this position, call our office today 920-683-3000 or apply online at www.flexstaff.com or you can send your COMPLETE and thorough resume to manitowoc@flexstaff.com. ***** OTHER EXPERIENCE AND QUALIFICATIONS: *Must have at least 1-3 years of customer service experience in a professional office, preferably in a manufacturing industry. *Excellent communication skills including: Phone skills, Listening and Verbal *Proficient in typing and have a knowledge of computer software systems (Microsoft Office experience Word, Excel, Outlook) *Ability to have multiple computer sessions running while tabbing from one program to another *Accurate and detail oriented *Ability to multi-task in a fast pace work environment *Must have High School diploma or equivalent *Must pass a background, drug and alcohol test ***** APPLICATION INSTRUCTIONS: E-Mail a Rsum: manitowoc@flexstaff.com Apply Online: www.flexstaff.com Call For Appointment: 920-683-3000 This position is listed by a private employment agency. The agency is the legal employer. No fee will be charged of the job applicant.