Job Information
RELX INC Web Dev & Analytics Supervisor in Manila, Philippines
Job Summary:
The successful candidate is responsible for overseeing, mentoring and developing a pool of Web Dev Analysts as they support multiple RX business units. The role will involve planning, organizing and managing RX global projects relating to web design and development & analytics, and other relates tasks. He or she will be accountable in ensuring quality and timely output are provided to various RX teams.
The supervisor will help execute the following, but not limited to, Stakeholder Management, Employee Performance Management, Training & Development and Reporting. He/she will also be responsible for effectively and efficiently completing all projects and tasks through effective project and stakeholder management.
Accountabilities:
Strategic Partnership with Various Stakeholders
Ensure a proactive and consultative relationship with all business units supported
Monitor shows and constantly partner with stakeholders in terms of activities team will support
Continuously explore opportunities to partner with and support the stakeholders while ensuring Continuous growth and upskilling of self and team members
Employee Management
Ensure new employees are oriented to the organization, its policies, facilities, etc
Facilitate Employee growth, training and progress through various means
Develop and implement PIP if performance is not adequate
Lead regular teambuilding activities including strategic planning, RE Cares, etc.
Approve and monitor daily team attendance through HR Teamware
Attrition – maintain annualized negative attrition at or below 10%
Regularly review the needs of employees
Help, discuss, evaluate and resolve personal and work issues among team members
Inform and monitor employees during times of crisis or disaster to assess situation
Inform the manager of the current situation of team members and recommend solution
Reporting
Submit regular operation performance status reports to local RX leadership and stakeholders
Produce monthly performance update and other relevant reports to BU stakeholder
Operational Improvement
Stakeholder Management – conduct regular operations review and execute action items agreed with the business unit
Manage multiple projects simultaneously, proactively reprioritizing when necessary as determined by competitive issues.
Receive, review and monitor and manage workload and assignments of the team
Manage stakeholder expectations regarding deadlines, quality and efficiency
Drive key initiatives to facilitate team process improvement and efficiency as well as partner with Leadership to implement critical actions
Develop and implement support plans for overall department operations to meet service level objectives and metrics and manage day-to-day operations
Operations Standard – support compliance with established processes
Qualifications:
Must possess at least a Bachelor's/College Degree in marketing, business management or other related fields
Must have at least 5 years of working experience in the similar capacity, but preferably in digital marketing
3 years of people management experience a strong plus
Applicants must be willing to work in flexible/rotating schedule depending on business needs
Strong analytical, quantitative, and deductive reasoning skills
Good communicator and strong presentation skills
Experience in events and events management a plus
Strong written and verbal communication, problem solving, project management and delegation skills
Strong sense of ownership relating to tasks and responsibilities
Ability to work under pressure
Deadline-driven and attention to detail
Organized and very systematic in handling tasks at hand
Very proactive in stakeholder management, project ownership and team coordination
Very decisive and results oriented
Project and time management skills demonstrated by the ability to manage a number of projects at the same time
Strong commitment to performance and team success
LexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .
RELX is a global provider of information and analytics for professional and business customers across industries.
We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.
In short, we enable our customers to make better decisions, get better results and be more productive.
RELX INC
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