Job Description

This job is a great fit for someone who is customer obsessed and loves to solve problems.

A day in the life…

• Assist customers with a variety of transactions through a seamless and friendly experience

• Demonstrate expertise in all technologies used in the store environment

• Inspire trust, teamwork and positive team relationships

• Defuse customer situations and provide resolution in a timely and effective manner

• Ensure the security and privacy of customer information through education, compliance and resolution of issues

• Motivate and inspire others to adopt initiatives such as our Nordstrom Rewards program

• The hours and schedule for this position will vary by week depending on business needs

You own this if you have…

• The ability to effectively build relationships with your customers, peers and leadership

• Proficiency in multiple operating systems such as MS Windows, iOS and Android

• Clear, effective communication with strong interpersonal skills

• The ability to prioritize multiple tasks in a fast paced environment

• Accountability, initiative and a high level of ownership

• The ability to work a flexible schedule based on department needs

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines.

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Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.