JOB REQUIREMENTS: Job Summary: Join a team of dedicated individuals who provide exemplary customer service to the members and listeners of Wisconsin Public Radio. The Member Services Associate will collaborate on executing and developing practices and workflows in our Customer Relationship Management (CRM) database that will support an exciting future for public broadcasting in Wisconsin. Use your creative problem-solving, organizational and communication skills to foster philanthropic relationships. The Member Services Associate reports to the Member Services Manager and is part of the WPR Development Department. The Member Services Department is responsible for donor customer service, donation management, and account maintenance. The department plays a vital, relationship-building role, as it\'s often the only point of contact some members will have with WPR. The department plays a critical to our financial sustainability, processing all financial donations from various sources, in a secure and accurate manner, while advancing communication plans that ensure revenue retention and growth. The WPR Membership team has developed a culture of inclusivity, curiosity, and vulnerability. We choose to show up for each other in the ways highlighted by our team\'s working agreements: To set each other up for success, we try to... - Take an active role in fulfilling our needs and co-creating our team culture. - I use the tools I have to find answers. - I ask for what I need. - I offer what I can give. - I utilize my strategies for self-care. - Celebrate each other\'s strengths and styles. - I appreciate that our team\'s greatness is in the sum of its parts. - I acknowledge how my own experiences, biases and feelings affect my thoughts, behaviors and choices; and respect how others are affected by theirs. - I ask questions to understand myself and others. - I create supportive space for myself and others to actively contribute. - Support thoughtful communication, feedback and growth. - I am direct, honest, curious and kind. - I approach my work through a lens of flexibility, adaptability and creativity. - I recognize that I am always a learner and mentor: proactively... For full info follow application link. The University of Wisconsin-Madison is an Equal Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence through diversity and encourage all qualified individuals to apply. If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/ ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/BE9F8E9BAFBB4698