Description

The role can be based in Luxembourg or London.

At Amazon, we are always exploring new opportunities to shape our global business. Our Programme Managers help us move forward with our best ideas and get everything in place to drive success. As you take on different projects, you’ll become an expert in our processes and see your experience evolve. Along the way, you’ll work closely with different functions across Amazon and see how working together makes us a leader in what we do.

Key job responsibilities

• Create roadmaps for project implementation and brief various teams on requirements

• Set measurable milestones for projects as well as continuous goal setting for ongoing programmes

• Collect and analyse data to drive project decisions and provide business insights

• Run meetings with partner teams to track progress, implement new initiatives, and improve existing programmes

• Document standards for projects and ensure compliance

• Manage internal and external stakeholders

A day in the life

Every day is different as a Program Manager. You’ll work both independently and collaboratively on projects, which may be at different stages of the project lifecycle, from development to delivery. You might spend your morning gathering data and feedback to assess a program pilot, then spend your afternoon discussing a resourcing plan for another project. You will collaborate with other teams, track project progress, and share updates with key stakeholders.

About the team

The role will involve understanding the full transportation network connecting upstream design to downstream implementation including physical and virtual transportation processes, from our fulfillment centers on to our final mile carriers who deliver our packages to our customers. As part of the EU Change Management Network Design team you will combine business process knowledge, data expertise, and influencing skills to identify and drive programs to manage change across our transportation network.

To be successful in the role, you need strong analytical skills, excellent communication skills, ability to influence across business functions and manage stakeholders’ expectations effectively. You will work in a fast-paced, deadline driven environment that requires you to be detail-oriented and comfortable in working with multiple business and technical teams.

Basic Qualifications

• Bachelor's degree

• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

• Experience in program or project management

• Experience working cross functionally with tech and non-tech teams

• Experience in defining and implementing process improvement initiatives using data and metrics

• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• Experience in driving end to end delivery, and communicating results to senior leadership

• Experience leading process improvements

• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

• Experience building processes, project management, and schedules

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.