38145BR

Extended Job Title:

IT Support Senior Specialist

Position Description:

The IT Support Senior Specialist has an expert level of technical knowledge and experience in one or more IT-related areas for the organization. This position’s scope of responsibility includes providing technical support and assistance to departments, faculty, staff, and students with the use of software applications, customized applications, systems support, and websites, etc. The Senior IT Support Specialist will also manage team members and area or unit IT software projects in support of business operations.

Requisition ID:

38145BR

Travel Required:

Up to 25%

Major/Essential Functions:

• Provide overall IT project management for Academic Innovation and Student Success departments.

• Interface with central technology support areas on behalf of departments within Academic Innovation & Student Success.

• Provides Academic Innovation and Student Success departments hardware and software support and maintenance; including but not limited to: desktops, laptops, computer labs, general use equipment.

• Supervise and train PC/Network student employees including assigning tasks and evaluating task completion.

• Provide support for Academic Innovation & Student Success department NSCs or serve as NSC for AISS department(s).

• Responsible for regular Property Inventory Management via the TTU Property Management System and maintain standards for equipment replacement.

• Provide as needed support as requested by supervisor or VP for Academic Innovation and Student Success or designee.

Grant Funded?:

No

Minimum Hire Rate:

4000

Pay Basis:

Monthly

Work Location:

Lubbock

Department:

Acad Innovation and Student Success

Required Attachments:

Cover Letter, Professional/Personal References, Resume / CV

Job Type:

Full Time

Job Group:

Senior Level IT

Shift:

Day

Required Qualifications:

Bachelor’s degree with coursework in computer science, MIS, IT, or other related area plus seven (7) years related full-time paid experience OR a combination of related education and/or experience. Applicants for this Security Sensitive Level II position will be subject to a criminal background check and must pass a drug and alcohol test after a conditional offer of employment has been extended, but before employment can be confirmed.

Does this position work in a research laboratory?:

No

Navy Enlisted Classification Code:

All IT NEC's

Army Military Occupational Specialty Code:

255A, 255S, 25B

Air Force Specialty Code:

33S4

Marine Military Occupational Specialty Code:

0681, 8055

Special Instructions to Applicants:

Please provide the following with your application:

• cover letter

• references

• resume

Safety Information:

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Pay Statement:

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

EEO Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.

About the University:

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.

About Lubbock:Referred to as the “Hub City” because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock’s Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.