Specification Manager- Commercial.

South East England.

Base Salary circa £48K + sales bonus and company car!

Designing award-winning products for our market-leading brands – Mira Showers, Rada and Kohler UK - is our lifeblood. We focus on investment; investing in the best technology and resources available, and investing in each and every individual. Put simply, it’s who we are. Whether you arrive at our factories in Cheltenham or Hull, have a visit from a Service Engineer or pick up the phone to our Customer Service team, you’ll instantly see that, no matter our department or location, we all share the same values at Kohler Mira.

From day one you’re part of the Kohler Mira community – a collaborative, forward focused team with a shared pride in our work and commitment to delight our customers, develop innovative products and services and inspire our people (who knew a bathroom manufacturing company did all this?!)

But, to get to where we want to be, we are looking for a Specification Manager to join our Commercial team. Find out more below!

Working as part of a team and reporting to the National Sales Manager - Commercial, as a highly motivated sales professional you will be responsible for influencing key stakeholders in the specification chain to help them understand the solutions that Rada can offer.

This role will involve managing a region, converting new business and nurturing existing business, ensuring that our customers understand the ‘Why Rada’ difference when they are specifying products. Building relationships with influencers across multiple industry sectors will be a focus

You will be self-motivated, collaborative, and highly organised. They will bring strong communication, and problem-solving skills as well as strategic approach. They will be able to consistently deliver results within timescales.

Key Responsibilities

• Build, manage and convert a rolling 1 – 5 year pipeline for your territory through identification of key business opportunities (existing and new) within Commercial industry sectors. Align your focus with the Rada 5 year strategic plan; drive revenue and profitability targets

• Manage strategic customers. Build account plans for future business, align strategic focus and drive collaboration between Kohler Mira and your customers across multiple functions.

• Diagnose customer needs and build ranging, pricing and after sales proposals. Propose and quantify solutions for products and service, generate ROI models

• Build relationships with customer types in all stages of the specification chain. Lead and manage customer relationships, understanding key issues and opportunities, building collaborative relationships across all levels and functions

• Fully utilize Cloud for Customer (Kohler Mira CRM tool) to manage customers, pipeline, project tracking and reporting

• Build monthly forecast based on pipeline conversion to drive accuracy in the demand planning process

• Communicate internally across relevant functions, providing robust market, customer and competitor feedback to drive knowledge and inform commercial decision making

Education and Experience Requirements

• Bachelor’s Degree; or equivalent combination of education and experience.

• You must have at least five years’ experience working within a commercial product specification field sales-based role (B2B)

• A good understanding of the commercial Bathroom sectors and/or Building Services,

• Preferable:

• Selling showers & taps for an established manufacturer in the commercial arena.

• Experience specifying early in the project lifecycle i.e. clients, architects, consultants or M&E contractors.

• Experience selling into Healthcare, Care Homes, Sports & Leisure, Student Accommodation, Hospitality, washrooms, MOD or secure.

• Solution selling / ROI modelling

• Proactive lead and appointment generation

• Building and converting a long term (1 -5 year) project pipeline

• CRM management including pipeline management, call and activity logging

• Skilled in Excel, PowerPoint, Word and Outlook.

• An energetic, eager to learn, customer focused team player who focuses on relationships and proactively builds a pipeline of new business.

• Tenacious, driven and competitive.

• Clean, full driving license is required.

Sales skills:

• Proficient in lead generation employing various methods such as cold calling, emailing, telemarketing, networking, and digital outreach.

• Exceptional interpersonal skills for building and maintaining strong specifier relationships, understanding their needs, and effectively communicating solutions.

• Good negotiation and upselling skills, leveraging competitor insights to secure win-win agreements and match the right solution to the project & client.

• Proven track record of closing sales deals, recognising buying signals, and guiding prospects through the sales process to successful closure.

• Diligent follow-up with prospects and clients using CRM tools to ensure satisfaction and retention, providing timely support and information.

• Analytical mindset to analyse market data and trends, aligning sales strategies with business objectives to contribute to organisational growth.

About you:

• This role will suit someone who is a focused self starter, very driven, who works well alone and in a team.

• Able to balance the workload between long term high value projects and the day to day customer and quotation management. Prioritising your time to maximise the pipeline conversion.

• Always learning the changing market trends to stay ahead of the competition and defend the spec at all stages from design to completion. Sometimes 5 years or more.

• You will be wearing many hats, from meetings with large clients to small independent businesses, across all commercial premises and settings; campsites, hospitals to prisons.

• A true brand ambassador and expert in your field able to adapt in the situation and build specifications bespoke to the project and customer need both from the Rada and Kohler Mira range of products and services.

• Able to communicate the benefits of service and the added value that brings for long term sustainable products and customer relationships.

We can offer you a lot in return!

We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With a genuine commitment to creating better tomorrows, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.

About Us

In the UK, Kohler Mira Ltd. is made up of three market leading brands: Mira Showers, Rada Controls, and KOHLER. Where our brands differ in market position, they are equal in their commitment to design, innovation, and providing a single level of quality regardless of price.

Kohler Mira is committed to diversity and inclusion to drive our business results and create a better future every day for our diverse associates, consumers, partners, and global communities. As an equal opportunities employer, it is Kohler Mira’s policy to recruit, hire, and promote qualified people in all job classifications without prejudice. If, as an individual with a disability, you require adjustments during the recruitment process, please contact talentacquisitionuk@kohler.com.

Note for Recruitment Agencies: The Kohler Talent Acquisition team is responsible for managing all current vacancies through direct hiring and referrals wherever possible. We do work with recruitment agencies, and where we require external support, we will formally release those vacancies to the agencies on our Preferred Supplier List deemed best placed to assist us. Speculative CVs sent by any agency to Kohler Co. without a specific request by our Talent Acquisition Team will not be accepted and with no introduction fee applicable.