For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise.

Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities.

As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world[1]class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity

An enchanting boutique hotel in the highly exclusive area of Belgravia, London, Jumeirah Lowndes Hotel offers a collection of appointed bedrooms and suites designed to suit the needs of both the leisure and business traveller.

Set against the serene backdrop of a leafy London square, this chic, contemporary retreat is located just moments away from key attractions including Hyde Park and the Royal Albert Hall. Guests have complimentary access to all facilities at the nearby Jumeirah Carlton Tower, including The Peak, access to the private Cadogan Gardens and destination restaurant La Maison Ani.

About the Job:

An opportunity has arisen for an Assistant Front Desk Manager to join us at the Jumeirah Lowndes. The main duties and responsibilities of this role:

• To ensure, through effective supervision, that all operational services function with the utmost efficiency.

• To report any shortcomings and to recommend appropriate or corrective action to the Front Office Manager /Director of Rooms.

• To meet and escort all arriving VIPs and ensure that their needs are satisfied, their luggage is swiftly sent to their rooms and they are checked-in in a courteous and efficient manner and escorted to their rooms without delay. To establish any special requests.

• To entertain regular and potential clients as requested by the Peak Manager.

• To implement an efficient method for standard quality checks in all operational departments as per LQA standards.

• To ensure that all VIP rooms are checked prior to the arrival of the guest.

• To conduct regular room inspections and liaise with the Housekeeping Department on deviation from standard set-ups.

• To assist HODs during peak periods / meal periods.

• To be fully conversant with all Hotel, Fire and Emergency procedures and bomb threat procedures.

• To be fully conversant with all legislation pertaining to the hotel operation.

About You:

• Problem solving

• Leadership and team management skills

• Creative

• Project Management Skills

About the Benefits:

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. This includes…

From Start Date:

• Extra Holiday for significant birthday (21, 30, 40, etc.)

• Life Insurance

• Jumeirah Perks Website Access – Discounts

• F&B and Spa Treatment Discounts

• One and a half times pay for work during bank holidays

• Dry Cleaning of uniform or Business attire

• Meals on Duty

• Employee Assistance Program

• Wellness Benefits – Chiropodist, Flu Jabs, and more!

• Taxi Service After Hours

• Social Events & Recognition Programmes

• Ongoing Training & Development

3 Months’ Service:

• Company Sick Pay

• Travel Card Season Ticket Loan

• Live Your Guest Life Stay

6 Months’ Service:

• Jumeirah Discounts –Stays in other Hotels

• Cycle Scheme

• Internal Transfer Scheme

• Eye Test & Discount for VDU Users

• Dental Cash Back Plan

1 Years’ Service:

• External Transfer Scheme

2 Years’ Service:

• Group Pension Plan with enhanced contributions

• Income Protection Scheme