Accounts Receivable Billing Specialist

Department: Finance

Reports to: VP of Finance

Location: Liverpool

Full-Time: A typical work schedule is standard business hours, 8:30 a.m.- 5:00 p.m., with the flexibility to handle escalations such as urgent billing issues or support during peak times like month-end close or annual audits.

Pay Schedule: Weekly

Non-Exempt: Compensation starts at $40,000 to $45,000 annually, depending on experience.

Benefits: Begin the first day after the first two full months of employment

**The salary range reflects the anticipated compensation for the role and may vary based on several factors, including experience, education, specific skill sets, tenure, and overall fit. We value each person’s contributions and understand that every role has unique requirements that influence compensation; however, different roles may require different levels of expertise and qualifications, which can affect compensation. While we strive to maintain fairness and consistency across the organization, differences in responsibilities, qualifications, and market conditions may result in varied compensation levels. Our goal is to ensure that compensation remains equitable, aligned with the demands of each position, and reflective of each employee’s unique value.

Position Summary

We are seeking a detail-oriented and motivated Accounts Receivable Billing Specialist to join our dynamic team. In this role, you will not only ensure accurate and timely billing processes, maintain customer accounts, and manage collections to optimize cash flow but also have the opportunity to grow your accounting skills in a collaborative and supportive environment.

Essential Functions

The essential functions include, but are not limited to, the following:

Prepare and send accurate customer invoices based on contractual terms and service completion.
• Generate and analyze financial reports related to accounts receivable and billing.
• Collaborate with internal departments to resolve billing discrepancies and maintain customer satisfaction.
• Assist with month-end close activities, including account reconciliations.
• Enter data into NetSuite, maintain databases, and process weekly billing.
• Create general ledger entries for new customers as needed.
• Process USPS rebates and handle cash receipts.
• Answer phones, greet visitors, and provide professional customer service.
• Perform other administrative and accounting-related tasks as assigned.
• Cost Accounting
• Performs other duties as assigned.

Key Performance Indicators (KPIs)

Accuracy and timeliness of invoices and customer account updates.
• Effective resolution of billing discrepancies and collection efforts.
• High level of professionalism with customers, visitors, and colleagues.
• Ability to meet deadlines in a fast-paced environment.

 Requirements

Education: A high school diploma or GED is required; an associate degree in accounting or a related field is preferred.
• Experience: Proficiency in Excel and prior experience with accounting software (NetSuite preferred).
• Strong analytical, organizational, and problem-solving skills.
• General knowledge of office procedures and accounting practices.
• Excellent interpersonal skills and a commitment to confidentiality.
• Proficiency in Microsoft Exchange, Outlook, and MS365.

Why You’ll Love This Role

Be part of a team that values work-life balance and career development.
• Gain hands-on experience with industry-leading tools like NetSuite.
• Work in a professional, fast-paced office environment with opportunities to grow.

Physical Demands

Work is performed in an office setting with standard office equipment.
• Minimal physical demands include sitting for extended periods and lifting up to 25 pounds occasionally.

About You
 You’re a proactive team player ready to learn, grow, and contribute to a high-performing team. You thrive on solving problems, meeting deadlines, and delivering exceptional service to both internal and external stakeholders.

Note

This job description in no way states or implies that these are the only duties to be performed by this position's employee(s). Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements. They are subject to possible modification to accommodate individuals with disabilities reasonably.

/ Height / Weight, or any other protected class/status. Immediate Mailing Services, Inc. is committed to diversity and inclusion. We seek employees and customers from all backgrounds to join our teams, and we encourage them to bring their authentic, original, and best selves to work. Our employees are expected to do the same. All employment decisions are based on qualifications, merit, and business needs. The company is an equal opportunity employer, a drug-free workplace, and complies with ADA regulations as applicable, including Veterans Disabled