Position Description

The Network Engineer IC3 will contribute to a team responsible for the operations of the Laboratory's Enterprise Networks. The successful candidate will assist in the day-to-day support and maintenance of production routers, switches, firewalls and other networking devices in use at the Laboratory. This position requires someone with a high degree of troubleshooting and analytical skills to quickly diagnose and resolve network issues.

Primary Duties

Network Engineering

Responsible for network backbone to edge equipment to include but not limited to operating, configuring, upgrading and maintaining routers, switches, firewalls, Application Delivery Controllers, Network Access Control appliances, WiFi controllers and SSL/VPN systems. (Juniper MX, EX; Palo Alto; F5; Aruba ClearPass and WiFi) Responsible for maintaining documentation of related network implementations and update changes. Review, plan, evaluate and troubleshoot network systems, and recommend improvements to the network.

Network Operations Support

Provide second level support resolving Help Desk tickets assigned to the Network Communications Services team.

Project Network Support and Consulting

Provide network project support to internal teams with the implementation of enterprise and operational service upgrades and new initiatives.

Provide network consulting and support to the research community.

This position is under supervision of the Network Operations Team Lead.

This position will maintain frequent contact with internal department and/or Laboratory user community as well as external vendors to maintain communications related to problem resolution, systems upgrades, services and product research.

Qualifications

Knowledge and Skills Required

• In-depth knowledge and experience with Juniper routing and switching technology.

• In-depth knowledge and experience with Juniper and Palo Alto firewalls.

• In-depth knowledge and experience with F5 Application Delivery Controllers.

• In-depth knowledge and experience with WiFi technology, preferably Aruba Wireless and ClearPass.

• Python, Ansible, Puppet experience a plus.

• Basic understanding TCP/IP, DNS, DHCP, SNMP, OSPF, and BGP protocols.

• Ability to work analytically in a problem-solving environment.

• Excellent customer service skills (verbal and written).

• Ability to learn new technologies and disciplines quickly.

  Ability to work in a fast-paced team environment with proven ability to work effectively with others, handles multiple tasks simultaneously, and prioritizes to meet deadlines.

Preferred

• Bachelor's Degree in Computer Science, Information Systems, Engineering, or other related scientific or technical discipline.

• Security+ Certification

• ITIL v3 Foundations Certification

• Knowledge of DoD networks and NIST security controls

Experience Required

5 - 8 years of experience of technical IT experience supporting enterprise networks

Other Qualifications:

Ability to obtain and maintain a security clearance.

Relies on experience and judgment to plan and accomplish goals. A wide degree of creativity and latitude is expected.

This role requires participation in an on-call schedule as well as a certain degree of flexibility as some work (planned/unplanned) must be done outside of major production hours during pre-scheduled maintenance windows.

Additional Information

This position requires an individual with excellent communication (both oral and written) and organizational skills. The individual must be able to work in a fast-paced environment at times with minimal supervision and execute project and administrative tasks with a high degree of quality, while following existing processes and establishing new operational procedures and best practices where necessary. Additionally, the position requires the ability to work with members of other teams and staff to all necessary department and organizational goals.

At MIT Lincoln Laboratory, our exceptional career opportunities include many outstanding benefits to help you stay healthy, feel supported, and enjoy a fulfilling work-life balance. Benefits offered to employees include:

• Comprehensive health, dental, and vision plans

• MIT-funded pension

• Matching 401K

• Paid leave (including vacation, sick, parental, military, etc.)

• Tuition reimbursement and continuing education programs

• Mentorship programs

• A range of work-life balance options

• ... and much more!

  Please visit our Benefits page (https://hr.mit.edu/benefits) for more information. As an employee of MIT, you can also take advantage of other voluntary benefits, discounts and perks (https://hr.mit.edu/benefits/additional) .

Selected candidate will be subject to a pre-employment background investigation and must be able to obtain and maintain a Secret level DoD security clearance.

MIT Lincoln Laboratory is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, or genetic information; U.S. citizenship is required.

Requisition ID: [[id]]