Do you have previous medical office experience?

Looking to join a great team environment where you work in a multispecialty pediatric unit?

Join our team of Life Changers!

UPMC is hiring a Full-Time, Office Coordinator to support the office in Lemoyne.

Schedule: Monday-Friday 8:00am-4:30pm

Will require travel 25% of the time to 825 5th Ave., Suite 204, Chambersburg

Excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply today!

Responsibilities:

• Obtain accurate demographic, next of kin, insurance information including referrals/authorizations.

• Ensure patient scheduling is accurate.

• Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.

• Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.

• Manage front office staff in practice.

• Work closely with manager to ensure specific needs are met.

• Coordinate scheduling and staff assignments.

• Work denial work queues in conjunction with the CBO.

• Ensure accuracy for all daily charge input, both inpatients and outpatients of CPT and diagnosis codes.

• Oversee orientation/training including cross training to ensure staff availability/coverage requirements caused by vacations, sickness, or peak loads.

• Compile departmental data on patient caseload and physician intervals to ensure appropriate staffing levels.

• Ensure a positive customer service atmosphere and interactions in office areas through ongoing training/development/monitoring of staff.

• Seek physician/staff feedback to ensure interactions are appropriate.

• Investigate/resolve customer complaints.

• Collaborate with manager in selecting, monitoring and evaluating front office staff.

• Bachelor's Degree + 6 months of healthcare experience

• OR Associate's Degree in Health Care or Business + 1 year of healthcare experience

• OR High School Diploma + 2 years of healthcare experience

Licensure, Certifications, and Clearances:

• Act 31 Child Abuse Reporting

• Act 33

• Act 34

• Act 73 FBI Clearance

UPMC is an Equal Opportunity Employer/Disability/Veteran