WHY CRACKER BARREL

What is it like to work at Cracker Barrel? It feels like…

• Care beyond the table – At Cracker Barrel, we are a team. From the moment you join Cracker Barrel, you should feel cared for, confident in your role and like you belong.

• Opportunities to fill your cup – Here at Cracker Barrel, we believe in providing opportunities for growth and development and setting you up for success within our walls and beyond. From day one, you’ll have hands-on, role-specific training and the ability to engage in peer-to-peer learning.

• A warm welcome – For five decades, we have focused on creating a Pleasing People® brand that inspires a “home away from home” feeling for each other and our guests. We work hard to inspire a sense of belonging that continually motivates our teams – from the newest to the most tenured employees.

Serving up the care – and career – you crave.

WHAT YOU'LL DO

Receives and verifies for accuracy employee personnel and payroll information such as hours worked, insurance, or other deductions to be withheld, and employee social security/identification numbers. Records and enters payroll information or changes affecting net wages, such as exemptions, deductions, etc.. Researches wages computed and corrects errors to ensure accuracy of payroll. Prints and issues payroll checks. Assists with training, supervising, and coordinating activities of the Payroll Coordinators.

Essential Duties and Responsibilities

• Processes store hourly payroll, including store opening trainers, in a timely manner. Manually enters and balances all State sick pay hour requests. Researches and audits for accuracy weekly store payroll transmissions; may require manual submission and retrieval of timecards, hours worked, vacation requests, etc. via fax, telephone, and/or mail. Enters various payroll transactions such as addition/deletion of indirect tips, rehires, terminations in error, etc. Researches and resolves payroll discrepancies (i.e. wrong employee numbers, hours charged to wrong stores, job class, rate of pay, deductions, etc.). Balances trial register with store payroll transmittal incorporating all payroll corrections to include sick pay, back pay, vacation, bonus, borrowed manpower, insufficient/excessive tips, etc. Prints and issues checks.

• Processes and enters all new store hourly personnel new hire paperwork. Maintains store hourly payroll records for W-2s; processes and issues W-2 forms.

• Orders stop payments on lost checks; verifies check status with bank to ensure that it has not cleared. Faxes lost check affidavit to employee for completion and processes new check. Collaborates with Accounts Payable to reissue forged checks. Reviews and mails checks returned by the stores. Processes 30-day old checks.

• Processes unclaimed property.

• Research requests from legal pertaining to wage discrepancy and process back pay after legal approves.

• Review state tax forms and update as needed

• Monitors employee active status and contacts manager after four weeks of inactivity to terminate employee, place on leave, or return to work. Collaborate with Compensation & Benefits and Risk Management on disability/leave issues.

• Interpret legal orders that garnish employees’ wages. Process legal payroll deductions which includes child support, IRS levies, bankruptcies, student loan defaults, state tax levies, etc. Establish and maintain garnishment files for the individual employee. Calculate and enter deductions that link information for garnishment interface system to properly connect payroll, garnishments, and accounts payable. Confirm accuracy of garnishment payments generated through terminated employee vacation pay cycle and unclaimed property cycle. Review Handling Fees to confirm appropriate state allowed deduction. Verify the accuracy of garnishment deductions and adjust, if required, and determine percentages applicable to employees with multiple garnishments. Process refund checks. Research applicable laws governing garnishments in order to answer questions and resolve garnishment issues. Balance files with payroll register.

• Answers question from the field managers and employees using the HR Service Center ticketing system.

• Answers messages left in payroll mail email and voice mail boxes.

• Processes term pay or back pay requests.

• Other duties as assigned.

WHAT YOU'LL NEED

Experience and Education

• High School Diploma and payroll experience; or equivalent combination of education and experience.

Knowledge and Skills

• Basic knowledge of accounting.

• Strong oral communication skills.

• Strong knowledge of Cracker Barrel payroll systems and departmental operations.

• Strong knowledge of state and federal wage and hour laws, and local, state and federal taxation laws.

• Strong mathematical skills.

• Knowledge of banking procedures regarding direct deposit.

• Auditing skills.

• Proficient computer skills.

Environment and Working Conditions

• Work Schedule: Monday through Wednesday in the office with remote work the balance of the week. Some holidays and weekends may be required.

• The Payroll Coordinator position requires longer hours on Monday & Tuesday (9 – 10 hours); however, there are shorter hours Wednesday – Friday.

• Training will be in the office 5 days until fully trained.

*WHAT’S IN IT FOR YOU  *

• Compensation: Competitive Salary

• Care for Your Well-being: Medical, Rx, Dental and Vision Benefits on Day 1 | Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program

• Growth and Development: Business Resource Groups | Tuition Reimbursement | Professional Development

• Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program

• Even More to Look Forward to: 35% Discount on Cracker Barrel Food and Retail items

ABOUT US

For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It’s something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel.

PURSUE THE CAREER YOU CRAVE—APPLY NOW

Cracker Barrel is an equal opportunity employer.

Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.

At Cracker Barrel, we believe everyone deserves to feel cared for – we start with our team. To us, care means Culture, Achievement, Responsibility, and Experience and is the foundation for everything we do.

We’re welcoming team players and go-above-and-beyond helpers who value what everyone brings to the table. Our passion and commitment to serving others – and each other – bonds us to work together no matter what the fast-paced and unpredictable days bring.

At Cracker Barrel, you’re never alone on the journey. Whether you’re serving our guests or serving someone who is, you’re part of a team that creates a “home away from home” feeling and encourages opportunities to learn new skills and find fulfillment in every role. We know that when we care for each other, we can create the best experience for our guests – and that’s something we all crave.

Ready to gather ‘round our table? We’re serving up the care – and career – you crave.

Click here to tell us about yourself! We'll get in touch if there's an opportunity that seems like a good fit.

For more than 50 years, we have committed to serving up a sense of warmth and hospitality across hundreds of stores across the country. We believe in providing opportunities for growth and development for our 70,000 plus team members and take pride and comfort in that enduring Cracker Barrel hospitality. It’s something our employees and guests can count on now and into the future as we welcome new employees, guests, and experiences. Just like uncovering a delightful find in our stores, there is potential for discovery and fulfillment in every job at Cracker Barrel.

In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department toll free at 1-800-333-9566.

Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact 1-800-333-9566 so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.

In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online (http://www.crackerbarrel.com/contact-us/employee/ ) or toll free at 1 800-333-9566.

Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact (1-800-333-9566) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.