Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary:

• The Director, reporting to the Senior Vice President/Chief Financial Officer, serves as a key member of the management team, and is responsible for the planning, organizing, directing, decision-making, financial performance, compliance with regulatory agencies, employee and customer satisfaction and productivity of all Princeton Health Revenue Cycle Management areas: Central Scheduling, Business Office Center, Patient Access Services, Data Analytics and Quality Assurance teams.

Responsibilities:

• Ensures the financial and operational stability of the organization through the implementation and oversight of strategic and operational initiatives within the front-end Revenue Cycle departments of Central Scheduling (CSD), Insurance Verification (IV), and Patient Access (PAS) Management. Identifies and implements measurable operational improvements that promotes, meets, or exceeds key performance indicators and enhances the patient experience. Evaluates and directs efforts to improve front-end revenue cycle operations. Informs Senior Vice President/Chief Financial Officer on status of front-end Revenue Cycle issues. Monitors work queues and workflows within the departments. Provides oversight, develops and implements Quality Assurance Team and standards for the Access Center Departments. Provides oversight to the Data Analytics Team Develops, implements and monitors departmental operational budgets. Evaluates performance of direct reporting personnel.

Education or Equivalent Experience:

Bachelor’s degree required or equivalent work experience.

• Related Work Experience o Five to ten years’ progressive management experience in a healthcare environment with a strong background in revenue cycle areas.

LICENSURE, CERTIFICATION OR REGISTRATION REQUIREMENTS:

• CHAM, HFMA or NAHAM Certification required – obtain within 1 year of hiring

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.

REQNUMBER: 258375