Job Description

Description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

Here’s who we’re looking for:

• Someone who comes to work with a positive attitude ready to provide an exceptional guest experience

• A team player who excels in a fun, fast-paced environment while following brand standards as well as safety/sanitation standards

• Someone with a great attitude who has a desire to learn and is able take feedback from their supervisor and run with it

Key Competencies

• Works well with others in a fast-paced team environment

• On time, demonstrates honesty and a positive attitude

• Willingness to learn and adapt to change

• Guest focused

Physical Demands/Working Conditions:

• Standing on feet

• Repetitive motion including bending, stooping and reaching

• Lifting objects including boxes, ice and product

• Working in a small space

Shifts-

Opening Shift: 4am-12pm

Mid. Shift: 7am-3pm

Closing Shift: 10am-6pm

Benefits of working for a Dunkin' franchisee:

• Free meals and beverages during your shifts

• Competitive wages

• Fun, team-oriented environment

• Potential for growth within the company for those who are looking to advance their career

• Apply today, interview tomorrow, and start the following day!

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees, and we make it a priority to ensure their success.

Apply now to join our amazing team!

Requirements

• Provide excellent guest satisfaction, service speed, and product quality

• Previous experience working in a cafe or quick service restaurant preferred

• Show passion about results by setting compelling targets and delivering on commitments

• Meet safety and sanitation standards

• Anticipate and understand guests’ needs and exceed their expectations

• Works well in a team environment

• Excellent leadership skills, must be able to build and lead a team

• Stellar attendance record

About

In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.

We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.