Job Information
SoftwareONE Account Manager in Kwun Tong, Hong Kong
Why SoftwareOne?
Hear firsthand from SoftwareOne APAC leaders as they unveil our exciting business and growth plan, spill the beans on our hiring initiatives, and reveal why joining SoftwareOne is an innovator. Join us now and be part of our incredible journey.
The role
Be the primary point of contact and build and maintain long-term relationships with customers
Proactively seek new opportunities to expand our customer base, acquiring new logos and bolstering our market presence.
Play a pivotal role in team strengthening, cultivating internal relationships to ensure magnificent collaboration and effective sales strategy execution
Develop a trusted advisor relationship with customer and executive sponsors
Take ownership on the customer experience
Understand customer needs and business objectives and offer the right solutions to customers
Ensure the timely and successful delivery of our solutions
Keep customers satisfied by delivering exceptional service on a day-to-day basis
Develop, maintain and implement an account strategy with short-/ mid-/ and long-term goals on
Account growth, Profitability, Customer retention, Customer satisfaction
Lead, moderate and orchestrate all activities on accounts.
Enhance organization’s reputation by taking ownership for accomplishing new and different requests; exploring opportunities to add new value to our customers
Keep track of and forecast specific account metrics, significant performance indicators, and financial data.
Shows strength in engaging customers from IT to C-level, articulating the business value of offerings, while also communicating SoftwareOne's diverse portfolio and showcasing customer outcomes achieved through advisory, delivery, and managed services
What we need to see from you
3 to 5 years professional sales experience in high-tech or service-related industry with preferred successful software sales
Experienced selling into mid to large enterprise customers
Demonstrated experience in selling enterprise software products/services/solutions is a strong advantage
Ability to establish relationships and quickly develop trust with C-level executives
Highly motivated and results oriented
Strong presentation, communication, organization, multitasking, time management skills
Solid problem solving and consultative skills required
Job Function
Sales
Accommodations
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.