Additional Information

Job Number 24205187

Job Category Reservations

Location Protea Hotel Kimberley, The Kimberley Big Hole, Kimberley, South Africa, South Africa, 8300VIEW ON MAP (https://www.google.com/maps?q=Protea%20Hotel%20Kimberley%2C%20The%20Kimberley%20Big%20Hole%2C%20Kimberley%2C%20South%20Africa%2C%20South%20Africa%2C%208300)

Schedule Full Time

Located Remotely? N

Position Type Management

Entry level management position that leads the reservations and banqueting staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent, high-quality service. Communicates performance expectations and trains staff in processes. Responsible for managing financial and administrative duties.

Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.

Education and Experience

• High school diploma or GED;

• 2 years' experience in the reservations, event management, food and beverage, or related professional area.

• Hotel experience is a must.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Protea Hotels by Marriott® is the leading hospitality brand in Africa and one of the most widely recognized hospitality brands on the continent, with over 60 hotels across South Africa, Zambia, Nigeria, Namibia, Tanzania and Uganda. If you have a passion for delivering every guest a personalized service experience and desire to be part of the ‘Coolest Hotel Brand in South Africa’, join the Protea Hotels by Marriott® team today! In joining Protea Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.