Job Information
Ketchikan Indian Community Nursing Unit Secretary in Ketchikan, Alaska
General Information
Job Title: Nursing Unit Secretary
Date Posted: 05/17/2024
Location: Nursing
Compensation and Hours
Minimum Salary: $21.22/Hour
Maximum Salary: $31.83/Hour
Type of Job: Full Time
Hours per Week: 40
Benefits: Health/Dental/Vision/401K
Anticipated Job Duration: Year Round
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Job Description
Indian Preference in hiring is given to qualified enrolled members of Ketchikan Indian Community (KIC) and Native Americans consistent with P.L. 93-638 and in accordance with KIC policy and other applicable federal laws.
Purpose
Ketchikan Indian Community (KIC) job descriptions are a management tool to help organize duties and provide employees with the employer’s expectations with regard to a specific job classification. The responsibilities listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is a reasonable assignment for the position. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.
Job Summary
Incumbent will provide clerical and receptionist support and assist physicians, nursing staff, patients, and family members.
Job Duties & Responsibilities
Screens all non-appointment nurse calls for emergencies per established protocols.
Establishes contact with the registered nurse when a family requests communication regarding a patient’s condition beyond the secretary’s scope of practice.
Receives calls and chart requests for patients calling for lab and x-ray results so the nurse can return the call with the correct information available during the call.
Serves as a contact for physicians expecting outside calls in provider-to-provider communication
Assist patients with special requests and direct them to the appropriate department when necessary.
Establishes and maintains effective communication and good working relationship with coworkers for the patient’s benefit.
Assist nurse/provider teams with scheduling patient appointments and referrals to local facilities.
Participates in staff committees as assigned.
Perform general clerical duties, including typing, filing, and maintaining the nursing department's staff calendar.
Receive, review, accurately, and immediately route incoming patient correspondence, reports, records, and forms to the appropriate nurse/provider team. We also use our Electronic Health Records messaging system to document all incoming patient phone calls.
Handles all daily mail delivery.
Notifies the biomedical coordinator and appropriate department director of faulty equipment.
Notifies Information Technology Department for computer, printer, copier, and fax machine malfunctions.
Performs other related duties as assigned by immediate supervisor.
Minimum Qualifications (Education & Experience)
High school diploma or equivalent required.
On a year-for-year basis, a combination of relevant experience, education, and training may substitute for education and experience requirements.
Preferred Qualifications (Education & Experience)
An associate's degree, two (2) years in Secretarial Science or a related field is preferred.
Experience in community clinic preferred and a solid commitment to multi-disciplinary teamwork.
Necessary Knowledge, Skills, and Abilities
Strong understanding and sensitivity to American Indian/Alaska Native (AI/AN) Tribal culture and lifestyle, working effectively with AI/AN populations.
Effective oral and written communication skills with sensitivity to the lifestyles of targeted participants.
Skills in operating personal computers using a variety of computer software.
Ability to establish and maintain cooperative working relationships with management, coworkers, and outside contacts.
Ability to maintain strict confidentiality and comply with all applicable federal and tribal privacy laws and KIC policy (HIPAA, HITECH, etc.).
Ability to learn and apply program/agency operating policies and procedures.
Ability to manage multiple priorities and tasks concurrently and meet deadlines.
Ability to work independently as well as with teams.
KIC Competencies
Cultural Competency: To be respectful and responsive to the health beliefs, practices, and cultural and linguistic needs of KIC Tribal Members. Developing cultural competence is an evolving, dynamic process that takes time and occurs along a continuum.
Commitment: To serve Tribal Members and set a high standard for yourself in your performance; strive for results and success; convey a sense of urgency and bring issues to closure; and stay persistent despite obstacles and opposition.
Customer Service: Meet/exceed the expectations and requirements of internal and external customers; identify, understand, and monitor the needs of both internal and external customers; always talk and act with customers in mind; and recognize working colleagues as customers.
Effective Communication: Ensure important information is passed to those who need to know; convey necessary information with respect, clearly and effectively orally or in writing
Responsiveness and Accountability : Demonstrate a high level of conscientiousness; hold oneself personally responsible for one's own work; and do the required fair share of work.
Working Conditions
The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and/or sit. The employee is occasionally required to walk, sit, climb, or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and depth perception. The noise level in the work environment is usually average.
Conditions of Hire
May be required to possess and maintain a valid driver's license or capable of obtaining one, as well as be insurable by KIC’s company insurance.
KIC is a Drug-Free Workplace. All employees must adhere to KIC drug and alcohol policies and procedures to ensure a safe workplace. Employees must pass a pre-employment and subsequent random and/or for-cause drug and alcohol screening to be eligible for and maintain employment.
KIC has several positions that must comply with the P.L. 101-630 Indian Child Protection and Family Violence Protection Act (ICPA); all employment offers in the "covered" classification are conditional until KIC has received a Federal criminal background check verifying eligibility to work in these programs.
Required Job Qualifications
Can you pass a drug test?
Are you 18 or older?
02.(a). Education - Do you have a GED or High School diploma
Do you have a pending charge or past conviction for DWI/DUI?
Do you have any pending charge(s) or past conviction(s) for possession of a controlled substance?
Has your driver's license, permit, or privilege ever been suspended or revoked?
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